Hello, I recently purchased a netgear nighthawk ac1900 r7000 and noticed a sizzling sound coming from the router. It gets louder when there is heavy Internet traffic like when I'm streaming from Netflix. I have heard of others having this problem but don't know if it's worth returning. It works perfectly fine otherwise. Thank you.
My R7000 is making a faint noise
- Thread starter Kal619
- Start date
Returned my first r7000 because of the noise. It like a fuzzing/sizzling as described in OP's post when there is high amounts of traffic over wifi.
Received my replacement unit today from Amazon and it has the exact same issue.
Is it worth to go for a third RMA or is the chance pretty slim to get a unit without the noise?
Received my replacement unit today from Amazon and it has the exact same issue.
Is it worth to go for a third RMA or is the chance pretty slim to get a unit without the noise?
I'm currently talking to the Netgear support ( Through standard support and Netgear Amazon). Still waiting for an answer.
I expect them to deny this issue and tell me to exchange my R7000, which would be my 4th. Another R7000 user replied to my Amazon product review reporting the same issue, while he also tried 3 different R7000.
It really is a shame because the router is awesome apart from the noise issue.
I expect them to deny this issue and tell me to exchange my R7000, which would be my 4th. Another R7000 user replied to my Amazon product review reporting the same issue, while he also tried 3 different R7000.
It really is a shame because the router is awesome apart from the noise issue.
Upate regarding the issue:
The support told me that the issue has now officially been acknowledged and Netgear is working on it. 50 R7000 from various countries are being send to the development center in Taiwan, where they will analyse the issue further. They will find a solution but it will probably take quiet some time until fixed devices will be available for sale. My guess is atleast 2-3 months.
If the noise is an issue in your surroundings, you should wait until Netgear has officially fixed the issue.
The support told me that the issue has now officially been acknowledged and Netgear is working on it. 50 R7000 from various countries are being send to the development center in Taiwan, where they will analyse the issue further. They will find a solution but it will probably take quiet some time until fixed devices will be available for sale. My guess is atleast 2-3 months.
If the noise is an issue in your surroundings, you should wait until Netgear has officially fixed the issue.
Interesting guess based on what? Have had an R7000 now for 6 months, doesn't make a peep, and don't expect it to. I actually exchanged the first one I got after about 2 weeks for a different reason, neither R7000 that I've had has made any noise at all. Don't know what you're basing your statement on.
I firmly believe that a defect crept into their manufacturing process and will be remedied. I feel badly for those that got noisy ones, but Netgear has been doing exchanges for them...the problem is that they've been exchanging them for equally defective ones.
I think that this will get straightened out over time.
I disagree with you, that's life.
