Solved No Right Side Scroll Bar When Remoting Into AC68U/AC1900 By OVPN

[skeal]

When remoting into a AC68U and AC1900 I have at a distance with OVPN, all the pages of the firmware display correct except the system logs page. It displays about three quarters of the page with no up down, right side scroll bar for manipulation. This started happening a while back however, a refresh of the page gave you back temporary scroll ability. Now refresh does nothing and the page can't be moved up and down. It makes it hard to look at the logs I choose to monitor with UI Scribe. Is there a work around or is this a known issue or...? Any clues would be greatly appreciated. Thanks.

 

[ColinTaylor]

Can you remove the Release prefix from your title as you are not releasing anything. Thanks.

It would be useful to know which firmware versions are running on the routers.

 

[DJones]

Should remove the “release” tag since you’re not releasing anything.

I believe I’ve seen some previous posts with similar issues with ui when using vpn and it was on the internet speed test page. But as for the fix I’m not sure. Perhaps try clearing your browsers cookies & cache.

 

[DJones]

Can you remove the Release prefix from your title as you are not releasing anything. Thanks.

It would be useful to know which firmware versions are running on the routers.

Beat me too it lmao.

 

[skeal]

No satisfaction. I deleted cache and cookies closed the browser opened it again and the same thing happens. When you refresh the page the scroll bar appears momentarily and then it's gone. When I run chrome console there are critical errors that make no sense to me.

 

[skeal]

They seem to be Java Script errors: Uncaught TypeError: Cannot read properties of undefined httpapi.js:331 and httpapi.js:3

 

[DJones]

They seem to be Java Script errors: Uncaught TypeError: Cannot read properties of undefined httpapi.js:331 and httpapi.js:3

From what I understand is it is most likely due to network or api response issues. This somewhat makes sense because you’re using openvpn. It’s unlikely to occur if you don’t remote in I would wager.

Might make a difference if you try the connection as tcp rather than udp. And optimizing the connections mtu. Could also try a different browser. Most browsers these days are chrome based if that’s the case try Firefox.

 

[skeal]

Would this be me or the firmware? @RMerlin My Chrome is up to date and has no extensions installed.

 

[RMerlin]

Would this be me or the firmware? @RMerlin My Chrome is up to date and has no extensions installed.

Without the actual error message I cannot help you, sorry.

 

[skeal]

From what I understand is it is most likely due to network or api response issues. This somewhat makes sense because you’re using openvpn. It’s unlikely to occur if you don’t remote in I would wager.

Might make a difference if you try the connection as tcp rather than udp. And optimizing the connections mtu. Could also try a different browser. Most browsers these days are chrome based if that’s the case try Firefox.

Firefox has the same issue.

 

[DJones]

In the developer console you’re wanting to look for line 3 and line 331 for the real error messages. *line numbers might’ve changed if you went back in later.

httpapi.js:331 and httpapi.js:3 The number are the lines you are looking for.

 

[skeal]

Without the actual error message I cannot help you, sorry.

What content from the console do you need? Please advise also how to take a screenshot or copy the errors so as to show you? There is a save as function in the console right click menu. Can I send that somehow to you? I'm sorry, I'm at a loss the screenshot program I'm using produces a blurry image, so reading can't be done.

 

[Martinski]

They seem to be Java Script errors: Uncaught TypeError: Cannot read properties of undefined httpapi.js:331 and httpapi.js:3

You should provide a clear screenshot of the actual error message as shown in the "Browser Console" window so we have the full context of what the error is and where is coming from.

Also, when reporting a problem with an add-on, you should provide the version that's installed to help with context as well. For uiScribe, if you don't have the latest 1.4.6 version from the 'develop' branch then you should update the add-on first and then try to recreate the problem again. See the post below for further details about updating uiScribe.

Diversion - AC Merlinware 386.14 introduces screen scrolling problem on MANY [but not all] webui add-ons!

There are already other threads for Skynet and YazFi addons ... however no mention as yet that Diversion's webui page is probably the most prevalent one to be hit by this problem. Here is the exact problem that affects MOST addon webui pages [with the exception so far of - scMerlin page] If...

www.snbforums.com

 

[skeal]

@RMerlin Is this the content you need?

httpApi.js:331 Uncaught TypeError: Cannot read properties of undefined (reading 'ajax')
at Object.hookGet (httpApi.js:331:3)
at Object.getTheme (asus_policy.js:619:26)
at new PolicyUpdateModal (asus_policy.js:1226:27)
at new PolicyUpdateModalComponent (asus_policy.js:1303:25)
at checkPolicy (state.js:4001:21)
at policy_script.onload (state.js:4034:1)

httpApi.js:3 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'each')
at Object.clear (httpApi.js:3:32)
at Object.nvramGet (httpApi.js:46:28)
at httpApi.js:833:21
at new Promise (<anonymous>)
at Object.get (httpApi.js:832:8)
at PolicyStatus (asus_policy.js:668:23)
at asus_policy.js:683:1

 

[skeal]

You should provide a clear screenshot of the actual error message as shown in the "Browser Console" window so we have the full context of what the error is and where is coming from.

Also, when reporting a problem with an add-on, you should provide the version that's installed to help with context as well. For uiScribe, if you don't have the latest 1.4.6 version from the 'develop' branch then you should update the add-on first and then try to recreate the problem again. See the post below for further details about updating uiScribe.

Diversion - AC Merlinware 386.14 introduces screen scrolling problem on MANY [but not all] webui add-ons!

There are already other threads for Skynet and YazFi addons ... however no mention as yet that Diversion's webui page is probably the most prevalent one to be hit by this problem. Here is the exact problem that affects MOST addon webui pages [with the exception so far of - scMerlin page] If...

www.snbforums.com

Bingo!!! Worked Perfectly! Thanks! #Solved#