No traffic stats, etc

[TheLyppardMan]

My brand new RT-AX86U arrived today and is now up and running. However, I have just discovered that traffic data and other stats are blank. Is this likely to be a bug in the firmware?

 

[1ceLaz0r]

I wish I had a chance to open mine up last night so I could compare but sadly, not yet. You update to newest firmware from 7/31?

 

[TheLyppardMan]

When I first started setting up the router, it prompted me to download the latest firmware, which I did. I've sent a support request to ASUS.

How come you haven't been able to set up your router?

 

[1ceLaz0r]

When I first started setting up the router, it prompted me to download the latest firmware, which I did. I've sent a support request to ASUS.

How come you haven't been able to set up your router?

Life and wife got in the way

Honestly, just reset the entire router since doing the firmware update cause 80% of the people here are gonna say the same

 

[TheLyppardMan]

Life and wife got in the way

Honestly, just reset the entire router since doing the firmware update cause 80% of the people here are gonna say the same

I tried that this evening at the suggestion of the ASUS support person, but it didn't make any difference. Have you set up yours yet and if so, are the traffic stats working on yours?

 

[sturmstar]

Got mine also today - same problem... I really hope it's temporary...

 

[TheLyppardMan]

Thanks for confirming that you are also having the same problem.

I've sent a link to this thread to ASUS and informed them that I am not the only one with this problem. It's beginning to look like there's a bug in the firmware. I'll update this thread when I have received further information from ASUS.

 

[1ceLaz0r]

Same with mine despite pounding the shirt outa it from my earlier post

 

[TheLyppardMan]

Could I ask that everyone who reads this and has taken delivery of an RT-AX86U confirm whether or not they are seeing traffic stats/history etc as I've asked ASUS technical support to view this thread to get an idea of whether this is affecting everyone or just a certain number of users (I suspect the former and that this is a firmware bug, probably due to rushing to get the new router on the market before checking that everything was working).

 

[1ceLaz0r]

No work here

 

[sturmstar]

Did somebody test it with the delivered firmware - was it working with an older version? I'm asking because the first thing i did was update to the latest version - so I even don't know if it was working with the shipped firmware.

 

[1ceLaz0r]

Nope, didn't work either.

 

[sturmstar]

I'm just wondering how the reviewers like dong are "reviewing" - if they would have really reviewed the device they must have been stumbled over it...

 

[TheLyppardMan]

I'm just wondering how the reviewers like dong are "reviewing" - if they would have really reviewed the device they must have been stumbled over it...

I've just posted the following comment on his web site:-

I'm puzzled by your statement, "However, it’s the first that’s totally problem-free. And that’s big, considering Asus routers are known to be buggy at launch."

I, along with everyone else who has responded to my question on snbforums, have totally blank traffic stats/web history on our brand-new RT-AX86U routers, so that's at complete variance with your statement above. Can you explain please?

 

[Zvqra]

I don't have my RT-AX86U yet, but have anyone tried to clear the web browser cache?

 

[sturmstar]

I've just posted the following comment on his web site:-

I'm puzzled by your statement, "However, it’s the first that’s totally problem-free. And that’s big, considering Asus routers are known to be buggy at launch."

I, along with everyone else who has responded to my question on snbforums, have totally blank traffic stats/web history on our brand-new RT-AX86U routers, so that's at complete variance with your statement above. Can you explain please?

He already answered that he meant bugfree in terms of wifi-performance...

 

[TheLyppardMan]

I don't have my RT-AX86U yet, but have anyone tried to clear the web browser cache?

I use Privacy Eraser Pro to do this, but it doesn't make any difference.

 

[K-2SO]

I'm just wondering how the reviewers like dong are "reviewing"

You know now.

RT-AX86U/RT-AX5700 hits the FCC

https://www.techpowerup.com/270642/asus-announces-rt-ax86u-and-rt-ax82u-gaming-routers

www.snbforums.com

 

[TheLyppardMan]

He already answered that he meant bugfree in terms of wifi-performance...

Yeah - on reading again, I can see you're right. Oops.

 

[thewizard1241]

Same issue here

Ive also been experiencing latency spikes on 2 and 5G, no idea why.