[Official] RT-AC87U Firmware version 3.0.0.4.378.9460

[got_milk]

Thats why I sold mine and moved to the Netgear R8500 with MIMO activated.
Rock solid. The RT87 is done, I also had the Android problems on the 5 ghz channel.
On the R8500 its perfect.

CC

I hear you - I'm moving to more enterprise-grade gear myself, with an Ubiquiti EdgeRouter Lite set to arrive tomorrow and hopefully a UniFi AP soon after.

 

[L&LD]

The router is advertised to do things it does not. You sell a product and claim it does certain things and it fails to do so then you have false advertising and class action lawsuits to face. It doesn't get any simpler than that. 1.5 years is long enough.

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This has been discussed previously, no need repeating everything. Please use search as to why your point of view is not 100% correct.

 

[ankhazam]

Well... I never understood the people who complained about the AC87U. I got rock stable 5GHz AC with my Intel, Asus, LG and Sony gear... been getting technically feasible speeds... by which I mean around 400mbps samba transfer two rooms away from the router.

Moreover the 380_1089 has been working rock solid for over 2 months on my router... The 380_1393 had bugged adaptive QoS. Therefore I have basically no idea why there is no broader testing of 380 branch releases.

 

[CiscoX]

After almost one year with AC87U, i decide to deliver it back to my local store for full refund, and I got it. I have been waiting for almost one year for an fix from Quantenna, but they just messed it up. I don't blame ASUS on this one, I still believes in ASUS and I just got my AC88U (400 euro), and guess what? No more problem with 5Ghz anymore
No more battery drain and no more drops. And the AC88U has much better ventilation, so the temperature is much lower then AC87U.

AC87U
2.4 GHz: 42°C - 5 GHz: 59°C - CPU: 71°C

AC88U
2.4 GHz: 27°C - 5 GHz: 40°C - CPU: 58°C

I use Cooler Master Notepal X2 Notebook cooler

 

[lostindark]

Well... I never understood the people who complained about the AC87U. I got rock stable 5GHz AC with my Intel, Asus, LG and Sony gear... been getting technically feasible speeds... by which I mean around 400mbps samba transfer two rooms away from the router.

Moreover the 380_1089 has been working rock solid for over 2 months on my router... The 380_1393 had bugged adaptive QoS. Therefore I have basically no idea why there is no broader testing of 380 branch releases.

O.k. where to find 380_1089? is this official or some beta..? Let's give a try , but most of the people here use this router just as router or AP, do you us download master or transmission to see other problem with memory overflow.. and so many. If you want to use this router just as AP you can buy just AP for 50 EUR from netgear with working 5ghz band not to use this ASUS device as a discharger for my Android devices. And please stop to tell me that Android has a problems with 5 GHz bands. This is not true. I have few devices from Android 4.4 , 5.02., 5.1.1 to 6.0 and the problem is the same.

I'm not buying a car with seven gear shifts to use 6-7 shift just in case or if i need to have more speed. When ASUS sell some product and it's say that it works , this product should be work. Or if i read their brochure for AC87U , there should be writen 5GHz band just for APPLE devices or if you use it on Android devices you can use as discharger to extend life of your battery with this extra future of the device.

 

[ankhazam]

I won't release the 380 branch firmwares as I have not been authorized to do so.
@ASUS_ASUSWRT , can you please state your information about the 380 firmwares?

 

[RMerlin]

It's currently the Lunar New Year holiday in Taiwan, so I wouldn't expect anything from Asus for the next week or two.

 

[Goofie Newfie]

This has been discussed previously, no need repeating everything. Please use search as to why your point of view is not 100% correct.

The heat issue alone is enough to flaw the product and issue returns. This thing required me to go out and buy a laptop chilling pad just to keep temps normal. ... and I'm in Canada. .. the coldest part of Canada

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[L&LD]

The heat issue alone is enough to flaw the product and issue returns. This thing required me to go out and buy a laptop chilling pad just to keep temps normal. ... and I'm in Canada. .. the coldest part of Canada

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The climate of your location doesn't indicate the climate where the router is actually working in.

Your expectations of what the temps should be are not what it was designed for.

As I said before, it works great for many more people than the few (vocal) that have issues.

 

[Goofie Newfie]

The climate of your location doesn't indicate the climate where the router is actually working in.

Your expectations of what the temps should be are not what it was designed for.

As I said before, it works great for many more people than the few (vocal) that have issues.

Interesting point of view given that i have not stated what my expectations of temps are or what I'm getting. Nor do you have any idea what i do professionally. And basing a product entirely on a few people on one forum is probably not getting the entire picture. Something I'm not doing.
I don't know why there are people out there that go out of their way to make it harder for people who are having issues with a product to try to get some help. Clearly in this case there are more then the average number having issues with 5gig, and those that replaced the router even with another asus product fixed their issues. Seriously if yours is working fine. .. great. But don't make it harder for the rest of us. I've been at this 30+ years. The 87u is flawed. RMA it only gets me another flawed one. People like me are stuck.

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[L&LD]

Interesting point of view given that i have not stated what my expectations of temps are or what I'm getting. Nor do you have any idea what i do professionally. And basing a product entirely on a few people on one forum is probably not getting the entire picture. Something I'm not doing.
I don't know why there are people out there that go out of their way to make it harder for people who are having issues with a product to try to get some help. Clearly in this case there are more then the average number having issues with 5gig, and those that replaced the router even with another asus product fixed their issues. Seriously if yours is working fine. .. great. But don't make it harder for the rest of us. I've been at this 30+ years. The 87u is flawed. RMA it only gets me another flawed one. People like me are stuck.

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Your reply does not negate mine. Stop trying to throw red herrings into the conversation.

In my situation, a flawed product is returned within the return period for a full refund (not RMA).

With 30+ years experience, you should know better than to hold on to a product if it doesn't meet your expectations. You are stuck not because Asus isn't doing what it can to resolve the issues, but for your own personal reasons. That is not Asus' responsibility. Especially not after a year or more of ownership.

I do not have an RT-AC87U. It didn't meet my expectations when I tested it for my customers either.

 

[Goofie Newfie]

Your reply does not negate mine. Stop trying to throw red herrings into the conversation.

In my situation, a flawed product is returned within the return period for a full refund (not RMA).

With 30+ years experience, you should know better than to hold on to a product if it doesn't meet your expectations. You are stuck not because Asus isn't doing what it can to resolve the issues, but for your own personal reasons. That is not Asus' responsibility. Especially not after a year or more of ownership.

I do not have an RT-AC87U. It didn't meet my expectations when I tested it for my customers either.

After years of being an asus customer i gave them the benefit of the doubt of fixing the few issues with firmware. I have had no issues with their products that i can remember. 30 days went by. .. 90 days. .. well you know the rest. They tried to fix it obviously but the question I've been asking all along is what's next? Give up? Toss the 300 bucks in the garbage. Or Asus going to step up?

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[Embattle]

Personally I've never understood people getting so concerned about the temperature of the AC87U or any modern router.

 

[scavenger]

Personally I've never understood people getting so concerned about the temperature of the AC87U or any modern router.

What's to understand? Without laptop cooler, router crashes. With laptop cooler, router doesn't. Not too much science involved, for my experience with it.

 

[L&LD]

What's to understand? Without laptop cooler, router crashes. With laptop cooler, router doesn't. Not too much science involved, for my experience with it.

That is exactly the situation where a return for full refund is warranted.

Within the return period, of course.

 

[Embattle]

What's to understand? Without laptop cooler, router crashes. With laptop cooler, router doesn't. Not too much science involved, for my experience with it.

Then it is faulty, it isn't a requirement of the router in its normal working operation.

 

[scavenger]

Then it is faulty, it isn't a requirement of the router in its normal working operation.

That's right, it's faulty. You said you didn't understand the heating concerns over this rev of the Quantenna chip, but it sounds like you do. This fault is apparent for many of the users on this forum going all the way back to launch day, as evidenced in multiple threads from long ago, archived here for your convenience.

That is exactly the situation where a return for full refund is warranted.

Within the return period, of course.

No argument there. But since this is a forum for enthusiasts, there is another option if I'm so inclined. Put it on a $10 laptop cooler, save the shipping and hassle, and have a stable and trouble-free experience, as I have had. That's my call, isn't it?

 

[L&LD]

No argument there. But since this is a forum for enthusiasts, there is another option if I'm so inclined. Put it on a $10 laptop cooler, save the shipping and hassle, and have a stable and trouble-free experience, as I have had. That's my call, isn't it?

No argument from me and of course it's your call.

What I don't get is the users complaining about a 1 or more year old problem, still?

Life is too short. Lose some money, buy something that works. Quit complaining.

 

[Embattle]

That's right, it's faulty. You said you didn't understand the heating concerns over this rev of the Quantenna chip, but it sounds like you do. This fault is apparent for many of the users on this forum going all the way back to launch day, as evidenced in multiple threads from long ago, archived here for your convenience.

I suspect for the amount sold it is a tiny amount and not a design fault but more likely poor assembly of things like heat sinks and paste which would effect any chip not just Quantenna, the problems with Quantenna chips are more to do with over promising and not fulfilling the promises promptly enough.

 

[Goofie Newfie]

This is silly.there's no vents in the unit. They put vents in the 88. That says it all

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