I had the ac66u which i returned, had netgear r6300 which i returned, i have an rtn66u which this all started with- but i had the sb6121 modem as well, wan disconnects with the isp dhcp error. Bought a Zoom docsis 3 modem, as of last night no problems with downloads reaching max bw. Be warned the Charter rep said they are doing away with customer owned modem activation - I guess it helps limit the variables with tech support.
But they did allow you to use that modem?