QNAP 639 flash write

[hirud]

Hi,
I was wondering if anyone has tried to write the QNAP firmware on a new flash? I just bought my 639 and the flash had no firmware so I booted a live linux from usb, but I couldn`t find a way to write the firmware to the flash with dd command. I tried freenas distro and was able to write it to the flash, but no luck with the QNAP own firmware. Anyone has any suggestions?
I don`t wanna send the unit back and wait for two weeks for a replacement, especially as the unit from hardware point of view has no problems. I was thinking if anyone can provide a dump of their flash if the firmware cannot be written.

Thanks

 

[dje007]

I have a ts-639 and backup the flash with dd if you need it.

Dave

 

[zeonism]

Hi hirud,

I am Andy from QNAP, please contact me on andychuo@qnap.com and I can help you directly on this case if you still haven't got it up and running.

Thanks dje007

Andy

 

[dje007]

Hi hirud,

I am Andy from QNAP, please contact me on andychuo@qnap.com and I can help you directly on this case if you still haven't got it up and running.

Thanks dje007

Andy

Don't count on Andy sent him 2 email and no reply.

 

[zeonism]

Don't count on Andy sent him 2 email and no reply.

Hi dje007,

Sorry that if I missed your mails but I don't thing that I did or can you please tell me which email was yours? I'll reply them asap.

Regards

Andy

 

[dje007]

Hi dje007,

Sorry that if I missed your mails but I don't thing that I did or can you please tell me which email was yours? I'll reply them asap.

Regards

Andy

Sent on the 6th and 7th june

So squeaky wheel gets the grease, that's how support works there?

 

[dje007]

After 3 more emails still nothing back from Mr Andy

and don't bother with the IM'ing them

 

[zeonism]

Hi, for some reasons that I do not have anything in my inbox during June 6~7 however I've sent you a PM for my contacts or PM me your contact and I will try to reach you asap.

Andy