RT-AC3100 5Ghz Cannel0 and 2.4 Channel 161

[SrReyes]

Hi.
I bought this rtr one week ago, and everything was working fine, but yesterday was the begin of my problems. I detected that all my 2.4 devices are down and I can´t see the 2.4 SSID, the weird thing is that if I check the configuration via GUI I found several issues with the wireless configuration like:

• If I select the 2.4 band, the cannel list includes all the 5Ghz channels (36, 40, 44... etc)
• If I select the 5 band, the channel list only show me auto and "0"

I did the factory reset, changed the firmware several times but I can´t fix it.

Help me please!!!

 

[hggomes]

It would help to know more details, like the FW version.

Please attach printscreen of those problems showing up.

 

[RMerlin]

This typically indicate that one of the three bands has died. Try doing a complete power cycle (turn it off, wait 15-20 secs, then turn it back on).

 

[hggomes]

Three bands? It's a Dual Band router...

 

[pete y testing]

i think we have seen this before and a reflash of the firmware fixed it , so flash the latest fw even if its on the latest just reflash again and see if that fixes it

 

[RMerlin]

Three bands? It's a Dual Band router...

Misread it as AC3200. But my diagnosis stands. Seen it happen to various models lately, when one radio fails to boot on these newer models, the others are "shifted" by one when displaying channels.

 

[SrReyes]

It would help to know more details, like the FW version.

Please attach printscreen of those problems showing up.

Hi the Firmware version is Merlin 380.65

 

[SrReyes]

i think we have seen this before and a reflash of the firmware fixed it , so flash the latest fw even if its on the latest just reflash again and see if that fixes it

I did it several times, always same results (asus, dd-wrt, merlin).

 

[hggomes]

Please show us SYSLOG info, use pastebin.com

 

[TonyH]

Hi.
I bought this rtr one week ago, and everything was working fine, but yesterday was the begin of my problems. I detected that all my 2.4 devices are down and I can´t see the 2.4 SSID, the weird thing is that if I check the configuration via GUI I found several issues with the wireless configuration like:

• If I select the 2.4 band, the cannel list includes all the 5Ghz channels (36, 40, 44... etc)
• If I select the 5 band, the channel list only show me auto and "0"

I did the factory reset, changed the firmware several times but I can´t fix it.

Help me please!!!

Did you get a brand new one?

 

[pege63]

Did you cleared the browser cashe memory!!

 

[SrReyes]

Did you get a brand new one?

Yes, was a new one!

 

[SrReyes]

Did you get a brand new one?

Yes, was a new one!

 

[SrReyes]

Did you cleared the browser cashe memory!!

Yes, I did it!

 

[SrReyes]

Did you get a brand new one?

Yes, was a new one!

 

[SrReyes]

Please show us SYSLOG info, use pastebin.com

Here is my General Syslog Info:
http://pastebin.com/NBfZpXX2
Tks

 

[hggomes]

I suggest you to press the HW Reset button for 10-15sec without release it and then wait for a reboot. Check after if the problem went away.

 

[RMerlin]

Misread it as AC3200. But my diagnosis stands. Seen it happen to various models lately, when one radio fails to boot on these newer models, the others are "shifted" by one when displaying channels.

As I'm saying: it's a hardware issue. One of the radios fails to start.

Jul 31 19:00:30 kernel: dhd_attach(): thread:dhd_watchdog_thread:178 started
Jul 31 19:00:30 kernel: dhd_detach(): thread:dhd_watchdog_thread:178 terminated OK
Jul 31 19:00:30 kernel: dhd_attach(): thread:dhd_watchdog_thread:179 started
Jul 31 19:00:30 kernel: ring_info_raw: 56
Jul 31 19:00:30 kernel: dc 53 3f 00 ac 64 3f 00 c0 66 3f 00 d4 68 3f 00
Jul 31 19:00:30 kernel: da 68 3f 00 00 00 00 00 00 00 00 00 00 00 00 00
Jul 31 19:00:30 kernel: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Jul 31 19:00:30 kernel: 00 00 00 00 0a 01 00 00
Jul 31 19:00:30 kernel: dhd_detach(): thread:dhd_watchdog_thread:179 terminated OK
Jul 31 19:00:30 kernel: dhd_attach(): thread:dhd_watchdog_thread:17a started
Jul 31 19:00:30 kernel: dhd_detach(): thread:dhd_watchdog_thread:17a terminated OK
Jul 31 19:00:30 kernel: dhd_attach(): thread:dhd_watchdog_thread:17b started
Jul 31 19:00:30 kernel: dhd_detach(): thread:dhd_watchdog_thread:17b terminated OK
Jul 31 19:00:30 kernel: dhd_attach(): thread:dhd_watchdog_thread:17c started
Jul 31 19:00:30 kernel: ring_info_raw: 56
Jul 31 19:00:30 kernel: dc 53 3f 00 ac 64 3f 00 c0 66 3f 00 d4 68 3f 00
Jul 31 19:00:30 kernel: da 68 3f 00 00 00 00 00 00 00 00 00 00 00 00 00
Jul 31 19:00:30 kernel: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Jul 31 19:00:30 kernel: 00 00 00 00 0a 01 00 00
Jul 31 19:00:30 kernel: dhd_detach(): thread:dhd_watchdog_thread:17c terminated OK

 

[SrReyes]

I suggest you to press the HW Reset button for 10-15sec without release it and then wait for a reboot. Check after if the problem went away.

Same result!

 

[SrReyes]

As I'm saying: it's a hardware issue. One of the radios fails to start.

Jul 31 19:00:30 kernel: dhd_attach(): thread:dhd_watchdog_thread:178 started
Jul 31 19:00:30 kernel: dhd_detach(): thread:dhd_watchdog_thread:178 terminated OK
Jul 31 19:00:30 kernel: dhd_attach(): thread:dhd_watchdog_thread:179 started
Jul 31 19:00:30 kernel: ring_info_raw: 56
Jul 31 19:00:30 kernel: dc 53 3f 00 ac 64 3f 00 c0 66 3f 00 d4 68 3f 00
Jul 31 19:00:30 kernel: da 68 3f 00 00 00 00 00 00 00 00 00 00 00 00 00
Jul 31 19:00:30 kernel: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Jul 31 19:00:30 kernel: 00 00 00 00 0a 01 00 00
Jul 31 19:00:30 kernel: dhd_detach(): thread:dhd_watchdog_thread:179 terminated OK
Jul 31 19:00:30 kernel: dhd_attach(): thread:dhd_watchdog_thread:17a started
Jul 31 19:00:30 kernel: dhd_detach(): thread:dhd_watchdog_thread:17a terminated OK
Jul 31 19:00:30 kernel: dhd_attach(): thread:dhd_watchdog_thread:17b started
Jul 31 19:00:30 kernel: dhd_detach(): thread:dhd_watchdog_thread:17b terminated OK
Jul 31 19:00:30 kernel: dhd_attach(): thread:dhd_watchdog_thread:17c started
Jul 31 19:00:30 kernel: ring_info_raw: 56
Jul 31 19:00:30 kernel: dc 53 3f 00 ac 64 3f 00 c0 66 3f 00 d4 68 3f 00
Jul 31 19:00:30 kernel: da 68 3f 00 00 00 00 00 00 00 00 00 00 00 00 00
Jul 31 19:00:30 kernel: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Jul 31 19:00:30 kernel: 00 00 00 00 0a 01 00 00
Jul 31 19:00:30 kernel: dhd_detach(): thread:dhd_watchdog_thread:17c terminated OK

Help me to check my default configuration please, please!!!
When I see my configuration via SSH, I see the same thing. The Wl0 with the SSID "wl0_ssid=ASUS_00_2G" has the "wl0_chlist=36 40 44 48 149 153 157 161 165". And I think taht is wrong
http://pastebin.com/vafyB8N3