RT-AC5300 Wireless Issues

[Svenskmat]

I am running Current Version 384.17 of Merlin firmware and once or twice a week I am loosing the 5.1 network. It does not show up, reboot usually does not fix it but I need to turn the 5.1 wireless off and then back on in the professional section.

On the 2.4 Radio what channel it shows on in one the GUI does not match what channel it transmitting on.

It shows channel 10 but in Netspot it shows

Not sure why this happening. The router is under a month old, and I installed Merlin on the first day I used it. Can these wireless be a hardware issue?

Thanks

 

[Crazy]

Is your channels on auto, if so you should try setting a channel manually and see if that fixes it.

 

[L&LD]

I would suggest changing the SSID's to 8 alphanumeric characters in length with no punctuation, no spaces, no special characters, and no smiley faces either. The passwords should be 16 alphanumeric characters maximum in length with the same attributes as above too.

Use Auto for Wireless mode and use fixed control channels (1, 6, or 11 only) with a fixed bandwidth too (20MHz suggested for congested areas for the 2.4GHz band).

You may also want to test Protected Management Frames set to 'Disabled' too.

HTH.

 

[Svenskmat]

Is your channels on auto, if so you should try setting a channel manually and see if that fixes it.

Thanks for the replies

I had 2.4 G on manual channel but wanted to "play" with the auto channel again. So yes it works fine in fixed. Went back to fixed channel this afternoon and it has been solid with the channel shown on the UI matching what is actually being used.

The 5.1 Radio still stops and I have to restart it by turning it "off" applying it and then turning it "on". Is anyone else seeing this happen?

 

[joe scian]

Thanks for the replies

I had 2.4 G on manual channel but wanted to "play" with the auto channel again. So yes it works fine in fixed. Went back to fixed channel this afternoon and it has been solid with the channel shown on the UI matching what is actually being used.

The 5.1 Radio still stops and I have to restart it by turning it "off" applying it and then turning it "on". Is anyone else seeing this happen?

no you probably need a factory reset and config manually from scratch

 

[Crazy]

Thanks for the replies

I had 2.4 G on manual channel but wanted to "play" with the auto channel again. So yes it works fine in fixed. Went back to fixed channel this afternoon and it has been solid with the channel shown on the UI matching what is actually being used.

The 5.1 Radio still stops and I have to restart it by turning it "off" applying it and then turning it "on". Is anyone else seeing this happen?

I never had any problem with my wifi on my rt-ac5300, but I’ve always set my own channels. Only problem I have is after 4-5 days my ram usage goes to 90% and it reboots by itself later on in the day. I’m on 384.17.

 

[joe scian]

I never had any problem with my wifi on my rt-ac5300, but I’ve always set my own channels. Only problem I have is after 4-5 days my ram usage goes to 90% and it reboots by itself later on in the day. I’m on 384.17.

Almost certainly because you have AIProtection enabled- turn it off

 

[SheikhSheikha]

Looking at what you encounter(ed) take a look at https://www.snbforums.com/members/l-ld.24423/#info
Go for a nuclear reset and M&M config. Reflash the firmware a few times, make sure you do a WPS NVRAM Erase). Your Asus-Merlin router will be rock solid afterwards

 

[Crazy]

Almost certainly because you have AIProtection enabled- turn it off

It might be or one of my scripts I’m running, slowly turning on off at a time to see. Thanks.

 

[darkone338]

Had this problem within a few hours of first turning my new 5300 on. I seemed to recall a similar issue a long time back with my old router, where the advice was to turn beamforming off.
Turned off beamforming for the 5G-1 network and havent seen the issue since (not in the last 5 days).

 

[Midlevel-User]

@Svenskmat -
I have EXACTLY the same issue. Brand new router (RT-AC5300), first flash with 17, Factory reset, M&M config, etc. And my 5.1 radio either doesn’t show the SSIDs or it shows them but won’t take the PWs for them. My SSIDs are like 10-11 characters long, but they were that long with .14 and worked fine (same router version but different physical one). Also beam forming off is part of normal M&M. I have tried all combos of channels and frequencies but nothing changes. Reboot will make it work for a while and then same issues. Hoping for something small to come out here rather than formally going through full new flash, numerous reboots, M&M etc as part of nuclear reset approach . . .

 

[Svenskmat]

I am back.... /I had too many problems going on including bad WAN speed. so I picked up a new RT-AC5300 and returned the 1st one.. same issue on the new RT-AC5300 with loosing the 5.1.
The WAN issue was not caused by the router but a crazy intermittent S/N issue on my cable line. They are supposed to fix it tomorrow...
Now back to the 5.1 issue.. I will turn off the beam forming and hopefully that will fix that issue. I will let you if it corrects it... here is hoping.

 

[Svenskmat]

Looking at what you encounter(ed) take a look at https://www.snbforums.com/members/l-ld.24423/#info
Go for a nuclear reset and M&M config. Reflash the firmware a few times, make sure you do a WPS NVRAM Erase). Your Asus-Merlin router will be rock solid afterwards

Thanks for posting this. When I picked up my replacement RT-AC5300 I did an M and M configuration and it is how I could figure out that my speed problems were not caused by the router or firmware but by a crazy intermittent on my cable line.

 

[Svenskmat]

Had this problem within a few hours of first turning my new 5300 on. I seemed to recall a similar issue a long time back with my old router, where the advice was to turn beamforming off.
Turned off beamforming for the 5G-1 network and havent seen the issue since (not in the last 5 days).

Lost the 5.1 again. Can you post your settings for 5.1. I turned off all beam forming as you suggested. What firmware version are you on? Are you running 3 separate SSID's?

 

[Svenskmat]

@SheikhSheikha are you loosing 5.1 on either of your routers? What are you using for your backhaul?

 

[SheikhSheikha]

Nope, nothing lost on either 5GHz. My routers are Cat 6 Cabled. Both in router configuration. (No AiMesh). Set your channels to a selected channel - non DFS (and never on Auto).
My routers are both rock solid (both on 318.17 and 18alpha)

 

[Svenskmat]

I will try your settings now. I lost it again already after only a few hours.
I will let you know.

 

[SheikhSheikha]

I will try your settings now. I lost it again already after only a few hours.
I will let you know.

Using this https://www.snbforums.com/threads/rt-ac5300-performance-security-guide.45710/ it might be helpful.

 

[Svenskmat]

Using this https://www.snbforums.com/threads/rt-ac5300-performance-security-guide.45710/ it might be helpful.

Thanks I will go over those settings.... so far so good on the 5.1 network but lets give it another 24 hours.

 

[Svenskmat]

Nope, nothing lost on either 5GHz. My routers are Cat 6 Cabled. Both in router configuration. (No AiMesh). Set your channels to a selected channel - non DFS (and never on Auto).
My routers are both rock solid (both on 318.17 and 18alpha)

Looks like 5.1 auto channel does not work...changed it to a manual channel and it has been up for over 12 hours without a drop.

Thanks so much!