Hi All,
Sorry if this is the wrong place to post this. If it is, please let me know where to go and I'll repost.
I've used this site quite often in the last few years, but have never needed to sign up and ask a question as I've always found solutions in these threads. But as of a couple days ago, I've been stumped and wanted to see if I could get any guidance on how to troubleshoot my issue.
Pretty sure this has been a question before, but here it goes:
I am running an Asus RT - AC68U(w/ latest firmware) & a Aircard 313U(AT&T) for my internet connection. I have used this set up for the last 2 years and am happy with it - its not the fastest, but it works for us. We live in a rural area, so I do not have any other options for internet outside of satellite.
Everything was working fine until Monday when I downloaded and installed the latest firmware to my router.
After I installed it, I still had an internet connection via my Aircard. However, I felt my internet speed was slow(2mb/s), so I did what I have done many times before and powered down my Router/Aircard combo and powered up again. I have found that when I do that, my speed goes back to the 10/15mb/s-ish results I normally get. I'll find myself doing this about every 2 months.
Anyway, after I powered up my Aircard, it wouldn't sync up with my router again.
I used the same steps I've used since I initially set it up (the steps I used were from an Amazon review post, pic attached). Initially, when i set it up, it worked just as the Amazon Poster said - it took a couple restarts, but it eventually worked. Now it wont.
Now, if I plug the Aircard into my PC and activate it with ATT AllAccess - it works and I get connect to the internet. But when I plug it back into the router, it cannot sync up with the router. I figured it may have something to do with the firmware upgrade and I've tried to roll it back a few versions, to see if I get any of the old router settings back, but I think Asus took the firmware I was on off their support page. I emailed Asus support to ask for the original firmware, but they said that I needed to fill out some paperwork to and they'll request help from their lab. I am in the middle of doing that now. But for now, now I'm stuck.
I dabbled into looking at the router system logs and they don't make much sense to me, however, I am seeing some re-occurring "pppd[2039]: Connect script failed" errors. I can add some more of these log entries later if anyone needs to see more.
Anyway, there it is. I'm stumped. Not sure where to go to trouble shoot it anymore. Any suggestions or comments are appreciated. Thanks in advance..
Sorry if this is the wrong place to post this. If it is, please let me know where to go and I'll repost.
I've used this site quite often in the last few years, but have never needed to sign up and ask a question as I've always found solutions in these threads. But as of a couple days ago, I've been stumped and wanted to see if I could get any guidance on how to troubleshoot my issue.
Pretty sure this has been a question before, but here it goes:
I am running an Asus RT - AC68U(w/ latest firmware) & a Aircard 313U(AT&T) for my internet connection. I have used this set up for the last 2 years and am happy with it - its not the fastest, but it works for us. We live in a rural area, so I do not have any other options for internet outside of satellite.
Everything was working fine until Monday when I downloaded and installed the latest firmware to my router.
After I installed it, I still had an internet connection via my Aircard. However, I felt my internet speed was slow(2mb/s), so I did what I have done many times before and powered down my Router/Aircard combo and powered up again. I have found that when I do that, my speed goes back to the 10/15mb/s-ish results I normally get. I'll find myself doing this about every 2 months.
Anyway, after I powered up my Aircard, it wouldn't sync up with my router again.
I used the same steps I've used since I initially set it up (the steps I used were from an Amazon review post, pic attached). Initially, when i set it up, it worked just as the Amazon Poster said - it took a couple restarts, but it eventually worked. Now it wont.
Now, if I plug the Aircard into my PC and activate it with ATT AllAccess - it works and I get connect to the internet. But when I plug it back into the router, it cannot sync up with the router. I figured it may have something to do with the firmware upgrade and I've tried to roll it back a few versions, to see if I get any of the old router settings back, but I think Asus took the firmware I was on off their support page. I emailed Asus support to ask for the original firmware, but they said that I needed to fill out some paperwork to and they'll request help from their lab. I am in the middle of doing that now. But for now, now I'm stuck.
I dabbled into looking at the router system logs and they don't make much sense to me, however, I am seeing some re-occurring "pppd[2039]: Connect script failed" errors. I can add some more of these log entries later if anyone needs to see more.
Anyway, there it is. I'm stumped. Not sure where to go to trouble shoot it anymore. Any suggestions or comments are appreciated. Thanks in advance..
