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RT-AC87U Firmware 3.0.0.4.380_7266 - Port Forwarding Issues?

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Joachim_Joe

New Around Here
Hello there,

Anyone else experiencing port forwarding issues with the new firmware 3.0.0.4.380.7266?
Following the update from the previous firmware, port forwarding worked briefly for me but as soon as I made any change to port forwarding it no longer works, at all... nothing is being forwarded.
Now I can't seem to forward anything. Any ideas?

Thank you for any and all replies,
Joe
 
Hello there,

Anyone else experiencing port forwarding issues with the new firmware 3.0.0.4.380.7266?
Following the update from the previous firmware, port forwarding worked briefly for me but as soon as I made any change to port forwarding it no longer works, at all... nothing is being forwarded.
Now I can't seem to forward anything. Any ideas?

Thank you for any and all replies,
Joe
I have issues too on my AC3200. It keeps deleting my Port Forwarding settings. I can manually input them all but it seems like if the router is rebooted, it deletes the settings. I've spoken to Asus about this. Never had this issue in previous firmwares.
 
I have issues too on my AC3200. It keeps deleting my Port Forwarding settings. I can manually input them all but it seems like if the router is rebooted, it deletes the settings. I've spoken to Asus about this. Never had this issue in previous firmwares.

Thanks for sharing. Hmm, the settings is not deleted for me after reboot, so I am not having exactly the same issue. For me, the settings are there, they just don't seem to work.
 
I created an account just to chime in and say I have an RT-N66U and can confirm the issue as of upgrading to 3.0.0.4.380.7266 - my port forward rules stay "active" even if I reboot but they don't actually work. Even worse I tried rolling back several firmware releases (trying to make a new forward rule in each) and they no longer work.....wtf asus!? I even did a hard factory reset on an older firmware version (with the button on the router not the web interface) and it still didn't work - PLEASE ADDRESS AND FIX THIS ASUS.
 
I created an account just to chime in and say I have an RT-N66U and can confirm the issue as of upgrading to 3.0.0.4.380.7266 - my port forward rules stay "active" even if I reboot but they don't actually work. Even worse I tried rolling back several firmware releases (trying to make a new forward rule in each) and they no longer work.....wtf asus!? I even did a hard factory reset on an older firmware version (with the button on the router not the web interface) and it still didn't work - PLEASE ADDRESS AND FIX THIS ASUS.

If you imported a saved config file, you effectively didn't do a hard reset to factory defaults.
 
If you imported a saved config file, you effectively didn't do a hard reset to factory defaults.
While I did back up my config - I did not restore it on a couple of the older firmwares - I installed the older firmwares, did a hard factory reset, and then set up a new port forward on a virgin config and still no luck
 
Are you suggesting I completely factory reset my router via the web interface, then hard reset it, then try port forwarding?

Also - are you suggesting restoring settings from an older firmware could/would bring the issue back?

If what you mean by a 'hard reset' is to perform a proper factory reset to defaults, then using the GUI or the WPS and power buttons is the same thing. And yes, some people have needed to do two or more resets in a row to get their router working properly again.

As to your second statement; yes. The NVRAM holds possibly new variables that may or may not be used in the firmware currently installed. Restoring old settings is mismatching those variables with the actual functionality of the firmware.

https://www.snbforums.com/threads/faq-nvram-and-factory-default-reset.22822/


RMerlin says it better. :)
 
If what you mean by a 'hard reset' is to perform a proper factory reset to defaults, then using the GUI or the WPS and power buttons is the same thing. And yes, some people have needed to do two or more resets in a row to get their router working properly again.

As to your second statement; yes. The NVRAM holds possibly new variables that may or may not be used in the firmware currently installed. Restoring old settings is mismatching those variables with the actual functionality of the firmware.

https://www.snbforums.com/threads/faq-nvram-and-factory-default-reset.22822/


RMerlin says it better. :)
Just wanted to report back:

1. I factory reset three times - first via the web interface then twice via the physical reset button (http://setuprouter.com/router/asus/rt-n66u/reset-router.htm).
2. I then reset nvram by unplugging the router and then holding down the wps button, plugging in the router, waiting 30 seconds, let go and then the router rebooted on it's own (confirmation nvram reset was success - https://www.snbforums.com/threads/rt-ac66u-reset-clear-nvram.13550/).
3. I then did the initial set up of the router and tried to set a port forward rule - it still doesnt work :(
 
Just wanted to report back:

1. I factory reset three times - first via the web interface then twice via the physical reset button (http://setuprouter.com/router/asus/rt-n66u/reset-router.htm).
2. I then reset nvram by unplugging the router and then holding down the wps button, plugging in the router, waiting 30 seconds, let go and then the router rebooted on it's own (confirmation nvram reset was success - https://www.snbforums.com/threads/rt-ac66u-reset-clear-nvram.13550/).
3. I then did the initial set up of the router and tried to set a port forward rule - it still doesnt work :(

Did you also reboot the test computers? Did you physically unplug (at least 10 minutes or more) all your network devices too? Not only the power cables, but also the LAN cables too where applicable.

Did you format the jffs partition and do at least three reboots (via the gui)?

If you did the above and it still doesn't work, it is safe to assume that firmware version you have installed isn't working. Does an older version work?
 
Did you also reboot the test computers? Did you physically unplug (at least 10 minutes or more) all your network devices too? Not only the power cables, but also the LAN cables too where applicable.

Did you format the jffs partition and do at least three reboots (via the gui)?

If you did the above and it still doesn't work, it is safe to assume that firmware version you have installed isn't working. Does an older version work?

SOLUTION FOUND!

So, first off, to answer your questions, no, I did not reboot the test machines because this is something I'm changing settings on the router level as it interacts with the WAN, so individual test PC's should have no affect on the outcome.

I did unplug my modem the entire time I was working on my router (more than 10 minutes), but I did not unplug the LAN cables as you suggested. As I stated before, the router was rebooted at least 3 times (probably closer to 5) via the GUI as I'm a bit OCD and wanted this problem solved.

Also, I have no clue how to format the jffs partition - googling seemed to indicate it was something for custom firmware like ddwrt or tomato. If formatting the jffs partition is something applicable to stock firmware, I have no idea how to do it.

So onto the solution; it took me walking away and eating dinner with my family and taking a break from this issue to get a different perspective on the issue. I had been using a number of online sites to test if my port forwarding was working (could have sworn this is how I tested it successfully in the past too), sites like http://canyouseeme.org/ and http://www.yougetsignal.com/tools/open-ports/ and several others I found on google. All the sites reported the ports being closed.

In my router I went to System Log - Port Forwarding and could see my ports were being reported as being forwarded there, yet the sites were saying I had no active forward.....then I found this - http://www.pcwintech.com/common-problems-fixes-port-forwarding. Taken directly from that site:

"Most online port testers fail no matter what if nothing accepts their connection attempt. This port tester program will open the port on the system it is running on and listen for a connection from this site. So when the port tester program says the ports are open you can count that they are :)"

The poster then links to an app he made (that also has a portable version on the major geeks download page if you are like me and don't like installing throwaway/one use apps) and low and behold my ports were forwarded properly the entire time...I even tested by turning off random ports and testing again to ensure the program wasn't bs'ing me.

So it would seem to me in this newest firmware, if you could test for forwarded ports before with online sites, you no longer can. Use the program I listed and you should get a reliable answer if you find yourself with this issue running on ASUS firmware 3.0.0.4.380.7266.

I should mention the only time I forward ports is when I host online sessions for netplays of classic video games from the snes-gamecube era via emulators. I hadn't hosted such a game in about a year but low and behold a buddy of mine and I are gonna play later this week; so when I went to fwd the port, that is how I got into this mess. I will update in a few days as to the success of my ports being forwarded properly, but as of now that program gives me a much larger degree of certainty that the ports are forwarded and it's the modems firmware preventing online tests from working properly, but an app that tests for open ports will work fine.

Hope this helps OP and others on this thread! Thank you L&LD for your time! So I probably jumped firmware's and needlessly went through tons of router settings for nothing...but alas at least I am a little more network savvy now and re-adjusted all my router options so I am familiar with them again, lol.
 
I found my cause for the Port Forwarding entries being removed. It was because UPnP was enabled. Once I turned it off, the entries remained until I turned it back on. Once the entries are removed, they have to be reentered. This appears to be a bug in the latest AC3200 firmware, for I never had an issue with previous firmwares. Asus is aware of this.
 
I found my cause for the Port Forwarding entries being removed. It was because UPnP was enabled. Once I turned it off, the entries remained until I turned it back on. Once the entries are removed, they have to be reentered. This appears to be a bug in the latest AC3200 firmware, for I never had an issue with previous firmwares. Asus is aware of this.

Hi Clayton,

What port forward rule will fail??

Can you provide your port forwarding rule, or your router enable what service, NAS UPnP influence router port forward??

I want check my router port forward is OK
 

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