RT-AX86U on Merlin 388.1 Web UI hangs when accessing the Web History tab

[Pooj]

Hi all, I'm having an issue with my router. When I access the QoS web history tab in my router the web UI stops responding. If I leave it long enough (about 5-10 mins) then it just goes back to the login screen. I rebooted the router (clearing the logs) but the following day, the same happens, it hangs if I access that tab. As such I can't turn off the history via the web admin as it hangs before I can change the setting.

I also hit an issue where trying to save my config just hung the web admin page as well. I waited till it went back to the login page, logged in again and was finally able to save my config.

Any ideas what could be the cause/solution for the web history tab?

 

[ZANGIEF]

This is a bug in the official 388 firmware.
The problem with WebUI becoming unresponsive was fixed in 388.2 by merging 22525 GPL, but there is still a problem with web history recording stopping after a few days.
Using 386 firmware is the solution.

 

[Pooj]

This is a bug in the official 388 firmware.
The problem with WebUI becoming unresponsive was fixed in 388.2 by merging 22525 GPL, but there is still a problem with web history recording stopping after a few days.
Using 386 firmware is the solution.

Thanks Zangief. Is reverting back to 386.* a simple case of loading that firmware or do I need to do something specific?

 

[ZANGIEF]

When I reverted from Merlin 388.2 alpha2 to the official 3.0.0.4.386.49599, it simply uploaded and worked.
However, it seems that in some cases a reset and reconfiguration may be necessary.