John Fitzgerald
Very Senior Member
My position has not changed either. If you upgrade your router and the phone is an issue, reset the phone network. It's a shorter path to diagnose and rule out the phone. You can then move on to possible router specific issues. A phone or PC network reset is never a last resort. Who cares about the dentist office you visit once or twice a year. It's not labor intensive to re-pair bluetooth or such.Nope, haven't changed my position for those symptoms we were discussing (user using exact same hardware and SSID and had upgraded firmware causing issues with multiple devices, not just a single phone). 99.9% of the time there is no reason to "forget" a wifi network either, but since it takes 30 seconds to try, and other things haven't worked, it is worth a shot. Network reset on the phone I would keep as a last resort, but if the OP doesn't mind re-pairing bluetooth and losing saved wifi networks, go for it, will accomplish the same or potentially a bit more than forgetting the network. However I'd focus more on the settings in the router itself, since the phone works fine with their ISP router.