RT-BE86U - how to disable Smart connect?

[Jeje2]

How do I disable smart connect on RT-BE86U?

Having trouble to get my Nedis Smartlife smoke detectors to connect to the new network...

Contacted Nedis Technical support and got a reply that Asus routers have had a problem as smart connect tries to force to 5GHz and then dropping as doesn't succeed So they suggested to me to disable the Smart connect... But from where do I disable it? Have googled and searched & read guides... and just don't get it.

I have set up the recommended IoT network, only on 2,4 Ghz. All other IoT equipment I have (Ecowitt and other Nedis smartlife smart plugins I immediately got to connect right)
- But the smoke detectors, that worked with old Asus RT-AX86U just wont connect.

Router has newest FW: 3.0.0.6.102_37174

My IoT setup

 

[John Fitzgerald]

Smart connect works by using one SSID and Password for all bands.
You need to separate the bands by using separate SSID's and passwords for each band.

Have you tried using a guest network to isolate just the smoke detectors?
You may also want to "set AP Isolated" to ON.

 

[Jeje2]

the IoT network is alone with own SSID and Password - same SSID nor Pwd not used on the other networks on the router. (and is only router of our house)

 

[John Fitzgerald]

the IoT network is alone with own SSID and Password

how is it isolated /alone? not sure what you mean or how you did it.

same SSID nor Pwd not used on the other networks on the router.

By naming each band SSID, it breaks smart connect function.

2.4G = SSID + password
5G = different SSID + different password
and so on.

More granular approach.

Guest network can assign another set of SSID's and pasword's for each band.

This is all on the same router.

 

[bbunge]

Turn off the 5 GHz radio, connect the smoke detectors to the 2.4 GHz the turn on the 5 GHz radio.

 

[Jeje2]

how is it isolated /alone? not sure what you mean or how you did it.



By naming each band SSID, it breaks smart connect function.

2.4G = SSID + password
5G = different SSID + different password
and so on.

More granular approach.

Guest network can assign another set of SSID's and pasword's for each band.

This is all on the same router.

Just like you say, I wrote in my last message...

So, let me spell it out: I have 4 different SSID's with unique pwd's in use.
- SSID_1 & PWD_1 for 5 GHz (Family use)
- SSID_2 & PWD_2 for 2,4 GHz (Family use)
- SSID_3 & PWD_3 for 2,4 GHz ((Guest network in own VLAN))
- SSID_4 & PWD_4 ffor 2,4 GHz (The IoT network I had picture about earlier)

So let me emphasize SSID_1, SSID_2, SSID_3 & SSID_4 ae unique distinct names... (So not same name in use more than once) same goes for the associated pwd's...

 

[John Fitzgerald]

Just like you say, I wrote in my last message...

So, let me spell it out: I have 4 different SSID's with unique pwd's in use.
- SSID_1 & PWD_1 for 5 GHz (Family use)
- SSID_2 & PWD_2 for 2,4 GHz (Family use)
- SSID_3 & PWD_3 for 2,4 GHz ((Guest network in own VLAN))
- SSID_4 & PWD_4 ffor 2,4 GHz (The IoT network I had picture about earlier)

So let me emphasize SSID_1, SSID_2, SSID_3 & SSID_4 ae unique distinct names... (So not same name in use more than once) same goes for the associated pwd's...

Then Smart Connect is off already and your POST TITLE question does not apply.

The person that posted in #5 above @bbunge is giving good advice.

 

[Jeje2]

Turn off the 5 GHz radio, connect the smoke detectors to the 2.4 GHz the turn on the 5 GHz radio.

Tried, by removing my SSID for 5 GHz ... but still no luck in getting connections up and running.

 

[John Fitzgerald]

Tried, by removing my SSID for 5 GHz ... but still no luck in getting connections up and running.

No kidding, really, that does not turn the radio off.

Find the PROFESSIONAL TAB and toggle the radio off via a button or slider, then hit apply.

As a side note, try downloading the user manual in your language.

 

[xTudo]

Tried, by removing my SSID for 5 GHz ... but still no luck in getting connections up and running.

try to use 802.11n or some older 2.4GHz protocol (I had an old smartphone that only connect on WIFI 4)
it could be the device do not support WPA2/WPA-2, only WPA

 

[Jeje2]

No kidding, really, that does not turn the radio off.

Find the PROFESSIONAL TAB and toggle the radio off via a button or slider, then hit apply.

As a side note, try downloading the user manual in your language.

Thx for the tip.
Disabled both MLO and 5GHz radio - but didn't help.
(And I'm ca 3 m from router when trying to connect.)

PS: Users Manual only available in English - and it's mainly an index to on-line FAQ database.

 

[Jeje2]

try to use 802.11n or some older 2.4GHz protocol (I had an old smartphone that only connect on WIFI 4)
it could be the device do not support WPA2/WPA-2, only WPA

It worked with my old RT-AX86U in guest network just fine and it was using WPA2-Personal authentication method.

Here is a screen capture from my setup-logs that had stored

 

[xTudo]

It worked with my old RT-AX86U in guest network just fine and it was using WPA2-Personal authentication method.

Here is a screen capture from my setup-logs that had stored
View attachment 62835

What about the wifi frequency? RT-AX86U was wifi 6? and you are having problems with wifi 7? Have you tried to use 802.11ax / 802.11ac 802.11n insted of 802.11be?

 

[John Fitzgerald]

Cable or Fiber, and was internet modem reset when when you installed new router?

After you flashed newest firmware did you GUI Factory Reset and Power Cycle?

You could try reflashing, and reset, this is starting to sound like a start over situation.

 

[Jeje2]

Cable or Fiber, and was internet modem reset when when you installed new router?

After you flashed newest firmware did you GUI Factory Reset and Power Cycle?

You could try reflashing, and reset, this is starting to sound like a start over situation.

Fiber - I just can't see what role the fiber to RJ-45 modem would play in failure of some IoT devices...

But, yes... I think for next I must Factory reset & power cycle the device and reinstall from scratch everything...
Easy job for router specs - more of an annoyance as have renamed all connections so know what it is (eg. wife's private mobile, TV main floor, and so on...) -- so would have to redo all of these. Luckily one can easily export the Client list.
And as the router by default builds up a certain layout and attaches all found devices to them ... I have to redo them then... (and eg. Shelly devices require me using their setup protocols)

 

[Jeje2]

But, yes... I think for next I must Factory reset & power cycle the device and reinstall from scratch everything...

Well that didn't help either
Factory reset & Power Cycle the router and Power Cycle the fibre to Rj-45 modem.

 

[Crimliar]

If @bbunge 's advice doesn't work, then turn the router off and mimic the SSID & password using a hotspot set up on a mobile that just uses 2.4GHz and then use a second mobile or tablet connected to the first for the setup. When you've hopefully got it working, you can turn on the router, turn off the hotspot and it should connect.
*Make sure that both your router and the device have the same range of channels available to them. It's not unheard of for suppliers to sell devices in the UK that wouldn't connect to 2.4GHz channels 12 & 13, for example!

 

[John Fitzgerald]

Cable ISP sometimes needs to be Power Cycled. Fiber... not so much (and you didn't specify before I asked).

 

[Tech9]

Cable ISP sometimes needs to be Power Cycled.

Funny, but Ubiquiti "invented" a device doing exactly this automatically.

SmartPower Plug - Ubiquiti Store

The UniFi SmartPower Plug is designed to monitor and manage remote AC power connections and supports internet outage recovery.

store.ui.com

They call it a SmartPower Plug, it's Wi-Fi connected UniFi ecosystem adoptable device and reboots the modem on WAN down detection on the Gateway. This is the only thing it does, not like traditional Smart Plug to schedule power on/off for some random device. I have it and it actually triggered modem reboot once when the ISP had some maintenance work going on at night.

 

[sercontri]

I have exactly the same problem. I have 2 Shelly 1 and an electrodragon that do not connect to my 2.4Ghz network. I've tried everything. With my other Synolgy RT-2600AC router they connect without problem with the same SSID and password with the same encryption. I have reset it from the factory several times without getting them to connect.
If someone finds a solution, please comment.
I also had the problem that the ONT signal was lost when turning off and on the router and I had to remove and put the cable so that it could reconnect to the internet. It was fixed in version 3.0.0.6.102_37094.