RT-N66U (380.57 or 378.56.2) freezes when I click on client status in Network Map

[hazardass]

With the last two releases, 380.57 and 378.56.2, when I click on the round button above "View List" in the Network Map, it takes a while to open the status window and then it freezes. Nothing is clickable and when I reload the page it logs me out. This is in Firefox. I tried Chrome and IE and they both crash with similar symptoms.

Now I'm back to 380.55 and have no such issue. The client status open without a delay and everything runs smoothly.

 

[johtaja]

I had same issue, clearing nvram and reconfiguring manually fixed it.

 

[gffmac]

Yes I have this when I don't wipe after firmware upgrade.

 

[mstombs]

Use John's nvram backup and restore tool - works fine on N66 for these versions. Clearly changes to the network device icons data etc. Shame Asus have added eye candy, but have broken basic functionality. The laptop I am using to access the router web interface and ssh command line on the router doesn't appear in the list, presumably because its firewall is blocking pings. But Tomato device list 10 years ago knew how to parse devices from the arp table and dhcp client list...

 

[hazardass]

I'll try that thanks.

 

[john9527]

Use John's nvram backup and restore tool

I'll try that thanks.

Just remember, when trying to debug a problem like this, that the tool can still propagate a problem (like a 'bad' character in a device name)

 

[hazardass]

Yep it worked! Updated FW, did factory reset and then restored the nvram using that utility. No more freezes.
Thank you john9527! I'm glad I don't have to manually configure everything after an update.