Slow 5ghz and webbrowsing often stalls at "Waiting for website.com..."

[aharu]

I'm helping out my brother, he upgraded his internet connection to 100/10mbit and I told him to get a RT-N66U. At this point he is getting annoyed having paid for the expensive router which does not work very well. I'm running out of ideas.

I have been trying with merlin 3.0.0.4.374.39 mainly, tried with 20, 40 and 20/40mhz, different channels, and the b/g protection.

Main problems are, when running a speedtest with cable connected to the router, I get 97mbit down. When using the 5ghz, I have seen something like 50mbit MAX, when I played around with the settings. And this is not signals going through walls, I'm in the same room!

Today I have seen the true power of 5ghz (not at my brothers place) for the first time: With cable, 115mbit. With wireless, 105mbit. CRAZY! Why does a modem/router which came from the ISP have more cream than the RT-N66U, is it a faulty unit? My brother have no really close neighbours, only one other router can be found so it is not crowded at all.

So, 5ghz is not as fast as it should and I can't understand!!!

And the weird problem, you know when you're using firefox, and it says "Waiting for smallnetbuilder.com..."? This happens just too much, I know it sounds weird but it is a fact, I have tried so many times. It halts for (too) many seconds, and then the page loads up. I see the new beta version has a page "TCP/IP settings". Could it be something here?

Please assist me here. I cannot post logs right now because I accidently forgot to activate remote access when I did a factory reset and the router is 3 hours away from me right now.

 

[overdrive31]

Wireless N vs. AC most likely. Your brother(N), other place(AC)? The test at the other place done on the same computer? What hardware is used in each test?

 

[TonyH]

Hi,
OP, are you using two routers? One from ISP(part of modem) and ASUS? Can you tell us how the network is set up?

 

[aharu]

Wireless N vs. AC most likely. Your brother(N), other place(AC)? The test at the other place done on the same computer? What hardware is used in each test?

Well, the other place router is AC but thats it. I'm comparing N with N and the difference is insane, driving me crazy.

Mainly, I have compared with the exact same laptop, an Acer V3-571G. I have also used various android phones and tablets (N), and the laptop which is getting lots of delays is not ANCIENT but it can't see (N)-networks - how do I find out if it's a B or G?

Hi,
OP, are you using two routers? One from ISP(part of modem) and ASUS? Can you tell us how the network is set up?

The Asus router is connected with cat5 straight into the wall and it gets an external IP. I know there's some hardware in hard-to-get-to areas (roof) which belongs to the ISP, I guess it's some media converter, but I don't know. Point being, the Asus is the only router afaik since it gets an external ip, not a 192.168-one.

I can summarize a little.

The computer which gets 100+ mbit over N in other place, gets max 50mbit with Asus router, often ~40. Trying the 2,4ghz gets me about 30mbit with just about any device, laptops, phones, tablets.

And cable straight in router - near 100 mbit.

The "Waiting for..." delay is super super weird, because once it's done waiting the sites load ok, and while speedtests give shirtty results, it's not slow enough to affect simple www browsing. Really weird delay! I have done multiple factory resets, firmware reflash, changed SSID's (2,4 and 5 have different names). What else is there to do here?

 

[allenlux]

Your place and the other place - are these 2 different ISPs in 2 different towns?

 

[KGB7]

This is so confusing, you doing testing in multiple locations besides your brothers house. Why? What are you trying to achieve by doing so?


Take a deep breath and provide a clearer explanation of the set up and what you have done up to this point.

 

[aharu]

Your place and the other place - are these 2 different ISPs in 2 different towns?

Yep. See explanation underneath next quote.

This is so confusing, you doing testing in multiple locations besides your brothers house. Why? What are you trying to achieve by doing so?


Take a deep breath and provide a clearer explanation of the set up and what you have done up to this point.

I know, I'm sorry. When I have physical access to the router I will return with more clear explanations, this is just a mess.

The reason I'm testing in multiple places is making sure the computer is up for 5 ghz speeds. I'm so surprised in seeing over 100mbit wireless, it's the first time, and it makes me properly question the Asus router... I mean, the other router didn't even need any setup, it just banged out full speed, at a location where at least 25 other networks are around, and none (or maybe one) is sharing the wifi-space at my brothers house.

And until I return with more detailed info, what are the TCPIP settings in Merlin firmware for? (bolding this hoping RMerlin will see it lol) The thing about making web browsers stall at this stage even though the speedtests are "ok" (not really ok, but enough for browsing).

 

[Chrysalis]

does .39 have that selectable extension channel?

on Firmware:3.0.0.4.374.35_4 5ghz is fast, extension channel works properly.

on build .40 when I was using it the extension channel only works when I select auto and auto picks a high channel which has a weak signal. Since I only very briefly used .39 due to the broken ipv6 I dont know if ipv6 has the 5ghz wireless issue.

 

[geops]

I'm helping out my brother, he upgraded his internet connection to 100/10mbit and I told him to get a RT-N66U. At this point he is getting annoyed having paid for the expensive router which does not work very well. I'm running out of ideas.

I have been trying with merlin 3.0.0.4.374.39 mainly, tried with 20, 40 and 20/40mhz, different channels, and the b/g protection.

Main problems are, when running a speedtest with cable connected to the router, I get 97mbit down. When using the 5ghz, I have seen something like 50mbit MAX, when I played around with the settings. And this is not signals going through walls, I'm in the same room!

Today I have seen the true power of 5ghz (not at my brothers place) for the first time: With cable, 115mbit. With wireless, 105mbit. CRAZY! Why does a modem/router which came from the ISP have more cream than the RT-N66U, is it a faulty unit? My brother have no really close neighbours, only one other router can be found so it is not crowded at all.

So, 5ghz is not as fast as it should and I can't understand!!!

And the weird problem, you know when you're using firefox, and it says "Waiting for smallnetbuilder.com..."? This happens just too much, I know it sounds weird but it is a fact, I have tried so many times. It halts for (too) many seconds, and then the page loads up. I see the new beta version has a page "TCP/IP settings". Could it be something here?

Please assist me here. I cannot post logs right now because I accidently forgot to activate remote access when I did a factory reset and the router is 3 hours away from me right now.

For the waiting for website problem try disabling all beamforming. That solved a similar problem for me.

For slow speed, are you testing speed from PCs one on lan and one on the wifi? 802.11ac triple stream does well over 500Mbps real-life speed. I can achieve 55-60MB/s over it every time from a server connected to the lan.