More the infusion of higher and higher levels of technology into everyday products.Consumers buying things they don't understand how to use or at least getting help with them is baffling to me. Keeping up with the jones', I guess?
You're fortunate you understand this particular area. But that's not possible for most consumers. Connectivity has become a must-have and uses technology that is getting more and more complex, impossible for the average person to understand. Hell, I struggle with understanding it well enough to design test strategies to fairly measure it.
If we all had to understand all the technology we use every day before we were allowed to use it, we'd be sitting by candlelight, reading books by an open fire.