Ok. Partial success. With the HD attached to the AE, she got the same error. She swapped the HD to a USB flash drive and was able to connect to the AE and see the USB flash drive. She then ejected the USB flash drive, reconnected the HD and tried to connect to the server and got the same error as she did before. The USB flash drive is probably about 16GB and the HD is 2 TB partitioned into 2 1 TB drives.
Not sure what to do now. She really needs the 2 TB connected.
Not sure what to do now. She really needs the 2 TB connected.