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WAN connectivity loss

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calzor suzay

Regular Contributor
Hi,

I'm having an issue whereby I lose WAN connectivity, it has happened three times in two days, all where when I was streaming something.
First was when I was using the FireTV to stream a 4k video, second time from within Kodi a movie trailer then finally just now watching a 4k video on the FireTV again.

The router stays up but lose the WAN/internet, the first two times I had to turn the router off/on, the one just now I realised the wireless was still live so using the Asus app rebooted it remotely.

How do I troubleshoot this?
Running an RT-AC68U with 380.62
 

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