Wired PS3 slow connection

[evolart]

Hey guys not sure if this is the best place to put this. I'm running my RT-N66U with the latest Merlin RT-N66U_3.0.0.4_354.29-BETA1. I have 50Mbps through Comcast and I get that consistently on my 5GHz wireless (20Mhz Channel Bandwidth) to my PC. However my PS3 which is wired directly into the router gets 8Mbps to 15Mbps tops. When I plug the PS3 directly into the cable modem I get 25-30Mbps (Still not my full 50Mbps...but that's likely Sony's crappy network).

I've tried everything I can think of; switched cables out, forwarded all ports that Sony says the PS3 uses, and finally put the PS3 in DMZ. Any ideas or suggestions?

 

[RMerlin]

If you enabled QoS, try disabling it to see if it makes any difference.

 

[evolart]

If you enabled QoS, try disabling it to see if it makes any difference.

Good idea...had to check to make sure if it was enabled but sadly it is not. QoS is disabled.

I also tried different ports to see if that made any difference. Any other ideas?

 

[evolart]

Can you setup QoS for a specific IP instead of by port? Thinking of trying that...also heard setting up your PC as a local proxy may resolve the issue due to Comcast throttling PS3 traffic. Seems like a long shot but I'm going to try it.

 

[RMerlin]

You can create a rule based on a MAC address - it's what I did here with my VoIP ATA>

 

[evolart]

No luck with using QoS or Privoxy. Makes no sense...not sure how the router could be causing a drop in speed for wired connections but not wireless. Especially after everything I've tried.

 

[Pericynthion]

If you are using the inbuilt Playstation 'test network connection', it is very misleading.

There seems to be some confusion as to what its actually measuring (the download/upload speed to some 3rd party address, or just up and down to the PSN network itself).

Either way its notoriously wrong - I am hard wired into my AC66U and with a known, tested download speed of 60Mb/s, the Playstation PS3 network test never reports more than 25Mb/s.

Appreciate you see a difference between direct and via the router - are you using uPNP?

 

[SoCalReviews]

I currently have a 30Mbps down cable modem internet connection and I usually get 29 to 30Mbps down for the PS3 test when hard wired to PS3. However, that test isn't very reliable. I have seen it fluctuate at times from 8 to 12 to 32Mbps down for one test and then stabilize back to a more consistent 29Mbps down for later tests. As it was mentioned already it's questionable what exactly the PS3 connection test is actually measuring. That connection test may or may not rely on the connection quality of Sony's speed test servers which could fluctuate depending on traffic usage.

I don't intend for these suggestions to sound redundant but experimenting with the router and/or modem settings can help. For DSL try setting the modem to bridge mode. Search online for the settings for your brand. For cable modem make sure it isn't in DHCP mode if it has that feature. You want your Asus RT-N66U router to take care of DHCP. Setting the PS3's IP address in the router's DMZ zone can help with bottlenecks or you can set port triggering/forwarding for the PS3 in the Asus router settings for the PS3's IP address and the online game you play most by doing a web search for the PS3 for that online game. Even though the PS3 is only 100Mbps Ethernet make sure you are using quality Ethernet cable. I am using standard Asus 4.270 firmware version. Maybe try flashing your Asus router back to an earlier firmware such as 4.270 (Merlin or standard Asus), power cycle the router after completely finishing flashing the firmware and then see if that makes a difference with the hard wired connection.

 

[thiggins]

Did it ever work properly?

Could be an incompatibility between the PS3 Ethernet adapter and the router switch causing link rate to be 10 Mbps instead. Also make sure the PS3 port is set to auto negotiate.

If that doesn't help, if you have another switch, try putting it between the router and PS3.

 

[RMerlin]

Could be an incompatibility between the PS3 Ethernet adapter and the router switch causing link rate to be 10 Mbps instead. Also make sure the PS3 port is set to auto negotiate.

Since you run my firmware, check the Sysinfo page under Tools - you will be able to confirm there if you are incorrectly negotiated to 10 Mbps.

 

[evolart]

Issue still persists. I have a Surfboard SB6141 (Comcast upgraded firmware during activation). I need to connect my laptop directly to the cable modem to make sure it's not trying to do DHCP as well...

I have UPnP enabled. I've already tried putting the PS3 in DMZ and also tried opening (forwarding) all known PS3 ports. I've tried multiple cables at this point (3 different cables to be exact)

I've always been set to auto-negotiate and it appears to be picking up the correct settings:

LAN 1 1 1000 Full Duplex PS3

One of you mentioned the PS3 has 100 Mb only ports? Maybe that has something to do with it? Still confused why I don't get 55Mbps when wired directly to the cable modem.

_____________________

Just did a test with both the built in test and testmy.net (since it doesn't use Flash) through the browser.

Wired through router: Built-in test - 13.4Mbps / Testmy.net - 14.8Mbps
Wired direct to cable modem: Built-in test - 33.6Mbps / Testmy.net - 15.8Mbps

That definitely throws me off. I've never gotten above 16Mbps with the built-in test when connected through the router. Anyone know another non-flash based speed test? It does work fine on my PC though...55Mbps pretty consistent.

 

[evolart]

Checked the cable modem and found that it has automatically disabling DHCP. According to forum posts there is no way to turn this off but it should only work when there isn't an active cable sync. It does show enabled currently though and I do have an active cable sync....

Here is the verbage from the modem page:

DHCP Server Enabled
The SURFboard cable modem can be used as a gateway to the Internet by a maximum of 32 users on a Local Area Network (LAN). When the Cable Modem is disconnected from the Internet, users on the LAN can be dynamically assigned IP Addresses by the Cable Modem DHCP Server. These addresses are assigned from an address pool which begins with 192.168.100.11 and ends with 192.168.100.42. Statically assigned IP addresses for other devices on the LAN should be chosen from outside of this range

 

[SoCalReviews]

I used the Motorola SB6121 cable internet modem for more than a year connected to a RT-N66U and I don't remember experiencing any problems with PS3 gaming. I had 100Mbps down and 5Mbps up and Speedtest.net usually showed 90-102Mbps range down most of the day. I did have an issue at one time with video streaming and web sites stuttering while loading when I set Google DNS servers as primary instead of my ISP's DNS servers in the RT-N66U's settings. When I switched back to ISP DNS servers that problem seemed to go away. I have been using mostly the router's default settings except for some minor changes for 2.4Ghz wireless.

Although I didn't have any problems with the Motorola I switched a few months ago to a different bandwidth plan and the ISP provided a different modem for me to use. It seems to be working well also with the RT-N66U and wired Ethernet for PS3 gaming. I am using the standard 4.270 Asus firmware right now. Maybe you should load the standard Asus firmware and test it with that first. What I can tell you for sure is that the PS3 connection test does fluctuate within a lesser speed range when you first run it and then with consecutive runs it seems to improve and stabilize to a consistent speed closer to the ISP bandwidth speed. Maybe try manually setting a different IP address range for the modem instead of the default but still use 192.168.x.x. (try 2.1, 3.1, etc.) Add the PS3 and it's Mac Ethernet address to a static LAN IP address list.

Also, try completely powering down the SB6141 and the Asus router for five minutes or longer. Then power up the modem first and wait a minute or two. Then power up the router and wait for it to re-establish the connection. (If that doesn't work you could also try it in reverse by powering up the router first and then the cable modem). You might even want to completely disconnect the coax cable from the modem when it's powered down and then reconnect it (the ISP tech told me to try this one time when my router couldn't seem to get an IP from the ISP's servers). I found that I sometimes had strange connection issues when I connected my PC directly to the Motorola cable modem but then tried to switch to the router. The modem and the cable internet ISP likes to store the previous IP address information and hold onto it. Going through these procedures can help flush the old settings and renegotiate a new internet connection to your router.

 

[Jamster001]

DId you ever get your speeds on the PS3 to accurately display what your ISP was providing?

I have a 50/5 speed and if I hardwire a Cat 5e, 6, 6a, or CAT 7 to and from my N66U router, I NEVER get more than an 8Mbps down and 2.5Mbps up. Here is my current setup...

ISP (Time Warner Cable) provided Motorola SB6141 modem<CAT 7 Ethernet (1')>Asus RT-N66U router with Merlin em_1 firmware<CAT 7 Ethernet (3')>PS3

Again, no matter what I do, I cannot get the PS3 to display more than 8down/2.5up. I've tried port-forwarding, setting static IP using DMZ, different cables without ANY luck. TBH, I am tired of trying to better the results! I've spent countless hours/days trying to do so by reading the web; along with trying to better my LAN while emptying my bank account.

Even if I hard-wire my PS3 directly to the SB6141 modem, the speed results are the same on the PS3 but accurate on my laptop using various speed test websites (ie. speedtest.net, speakeasy, pingtest). I cannot keep count of how many different TWC techs and maintenance crews have been to my home. I am really TIRED, Broke, and depressed with all I have done to try to correct this! Any help???

 

[Jamster001]

There are so many people trying to get accurate speed results on their PS3 in order to better their online gaming experience. I've been a PS gamer since the first PlayStation but to be totally honest, I am having major doubts. There is nothing I can do in regards to minimizing latency and increasing speed that can make online PS3 gaming enjoyable.

Getting extremely frustrated on multiplayer games due to faulty equipment is for the birds!

 

[Pericynthion]

Random comment to throw in here - I was using a smartdns services previously to get around some pesky geographic content limitations , and I too never got more than ~10 down/2up on the PSN test (even though I have a 50/10 Comcast connection). As part of my testing for the new rmerlin DNS 'magic' I dropped back to using the comcast DNS service and the psn test is now up to 40-something down/8-up. I even saw the vita speed test (over 2.4ghz wifi) triple in speed. My guess is that some ISPs run their own local CDN for certain services (Netflix, iTunes , maybe PSN) - or that my original DNS service was pointing me at a generic service location.


In other words the DNS service you use won't speed up the connection, but it might be pointing you at a less-local connection.

I'd try using your ISP DNS first, then maybe googleDNS or openDNS and see which works best , depending on your location. To make the testing easier you can punch the DNS server addresses directly into the PS3/PS4/Vita network configuration to save reconfiguring the whole router wan connection.


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[Jamster001]

Random comment to throw in here - I was using a smartdns services previously to get around some pesky geographic content limitations , and I too never got more than ~10 down/2up on the PSN test (even though I have a 50/10 Comcast connection). As part of my testing for the new rmerlin DNS 'magic' I dropped back to using the comcast DNS service and the psn test is now up to 40-something down/8-up. I even saw the vita speed test (over 2.4ghz wifi) triple in speed. My guess is that some ISPs run their own local CDN for certain services (Netflix, iTunes , maybe PSN) - or that my original DNS service was pointing me at a generic service location.


In other words the DNS service you use won't speed up the connection, but it might be pointing you at a less-local connection.

I'd try using your ISP DNS first, then maybe googleDNS or openDNS and see which works best , depending on your location. To make the testing easier you can punch the DNS server addresses directly into the PS3/PS4/Vita network configuration to save reconfiguring the whole router wan connection.


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Thank you for your reply.

Would it be best to manually set the RT-N66U router to use my ISP's DNS IPs? OR is the router already setup automatically to use my ISP DNS? Currently, I have the router set to automatically use DNS. I also have the Primary DNS on the PS3 set to my routers login IP. (Same IP I use to get to the routers config webpage) Is this setup correctly or should I be setting the IP to something else?

 

[Pericynthion]

On automatic it should get the ISP DNS without any additional configuration.

You may want to try changing the ps3 to use google (8.8.8.8) as the primary to see if that helps.


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