You cant even get intouch with anyone other then the forums, if you want to get customer service you have to be a paid member??? I have posted a few posts on this matter the last couple of days and no response other then other wtf forum members complaing about these issues.
The more I read about them, the more ><>-y they sound. I'm starting to debate whether to keep their client included in my firmware or not. It's a lot of bloat, and that animated fire make my eyes bleed. I'll see what happens until the time I get ready for a new release.
To add to my discomfort, I just discovered that their notification email ended up in GMail's Junk folder. Not really inspiring confidence either.