AC3100 Traffic Analyzer Deleted History By Itself?

[FanaticLight7]

Hello,

Has anyone had an issue where the traffic history deleted itself and started on the 1st of a random month? I had this router since June, and a few weeks ago all my history from June-Aug got deleted and only starts from September 1 onward. Is this a limitation of the traffic analyzer? I can't find any information about this and how long it can actually store data for. Im on the latest firmware which I think is 3.0.0.4.385_20631

Thanks

 

[RMerlin]

The traffic database will normally get truncated whenever it exceeds 30 MB, however it should only delete older contents. It's possible something got corrupted on the /jffs storage partition, causing the database to be lost.

 

[FanaticLight7]

The traffic database will normally get truncated whenever it exceeds 30 MB, however it should only delete older contents. It's possible something got corrupted on the /jffs storage partition, causing the database to be lost.

I see. Odd that it randomly happened. I see a similar thread from a while back for someone else: https://www.snbforums.com/threads/wtf-trend-traffic-statistics-deleting-itself.62913/

Seems similar to what I experienced. Perhaps a firmware bug? Although I'm on a different model.

Also another unrelated question to the traffic monitor if someone can answer. I was comparing some of the router usage to what my ISP logs, and my ISP is logging traffic that is significantly higher than what I'm seeing on a total monthly basis. For example last month my ISP shows 850GB of usage, and the router shows roughly 810, so a is a 40GB difference normal? I understand there are differences in logging and stuff so I don't expect it to be exact, but isn't this a pretty big difference? Some days the usage is only off by 500mb - 1GB, but other days I see a 4-6GB discrepancy in what's reported between the router and the ISP. Is it possible that the router is ignoring some traffic?

 

[ForkWNY]

The traffic database will normally get truncated whenever it exceeds 30 MB, however it should only delete older contents. It's possible something got corrupted on the /jffs storage partition, causing the database to be lost.

@RMerlin - when corruption occurs (which I believe is the case in my situation...I never see details of apps, etc. in my traffic analyzer any more, nor do I see any events in the Trend Micro IPS), which files, etc. should be deleted from the /jffs partition to get things up and running normally again? I did a complete hard reset of my GT-AC5300 over a month ago in hopes it would straighten out the traffic analyzer logs as well as the IPS data, then re-did my entire config from scratch. Same results afterward.

I posted a screenshot of my traffic analyzer below...as you can see, app details are completely missing. Been that way for months and nothing seems to fix it.

 

[RMerlin]

which files, etc. should be deleted from the /jffs partition to get things up and running normally again?

First disable Traffic Analyzer and Web History (if you had it enabled).

Then, delete the following folders under /jffs/.sys/ :

AiProtectionMonitor   TrafficAnalyzer      WBL                  WebHistory

After that, re-enable the disabled services.

 

[ForkWNY]

First disable Traffic Analyzer and Web History (if you had it enabled).

Then, delete the following folders under /jffs/.sys/ :

AiProtectionMonitor   TrafficAnalyzer      WBL                  WebHistory

After that, re-enable the disabled services.

Thanks! That worked perfectly. Saving for future reference.

 

[RMerlin]

Thanks! That worked perfectly. Saving for future reference.

BTW Asus are aware of this, and are actively working on a solution.

 

[ForkWNY]

When I couldn't resolve the traffic stats problem after a complete factory reset and reconfiguring from scratch (couple of months ago), I submitted "feedback" through Administration > Feedback (with all the logs, etc.) from within the router's Web UI to ASUS. Never heard anything back, but it's great to know that they're working on a fix, and that there's a workaround in the mean-time. In my particular case, the update to firmware 3.0.0.4.384.82037 on the GT-AC5300 seemed to trigger it.

AiProtection, web history logs, and traffic stats are populating perfectly fine after deleting those directories within /jffs/.sys.

 

[Rana Imran]

First disable Traffic Analyzer and Web History (if you had it enabled).

Then, delete the following folders under /jffs/.sys/ :

AiProtectionMonitor   TrafficAnalyzer      WBL                  WebHistory

After that, re-enable the disabled services.

I am using AiMesh system (Firmware Version: 3.0.0.4.388_25004) with an RT-AX82U as the AiMesh router, an RT-AX82U as a node and a DSL-AC68U as another node. My issue is that Traffic Analyzer stats are only recording for 1 or 2 hours only. I'm a bit new to this, so if anyone has detailed instructions on how to fix this, I'd appreciate it!