AP/printer network problems

[ascanio1]

Ok, I did the ping while I had my laptop connected to the Asus RT-AC56U (C) and this is the screenshot:

But I still ge the print error:

Ok, now I will try to delete and reinstall the printer on my laptop. But the strange thing is that if I connect laptop and printer to router (D) instead of AP Asus RT-AC56U (C), then everything goes well.

 

[ColinTaylor]

I have found the correct command...

OK That confirms what your previous screen shots showed.

Ok, I did the ping while I had my laptop connected to the Asus RT-AC56U (C) and this is the screenshot:

OK So that's working as you want it to.

So the networking is fine, you just need to fix the Epson software/configuration on the laptop.

As side note: I notice that your laptop's DNS server setup is a bit odd, 192.168.1.254, 62.101.93.101 and 83.103.25.250. IMHO it would be better to change that so it's just 192.168.1.254 - but that's a discussion for another day.

 

[ColinTaylor]

But I still ge the print error:
View attachment 10239

There is probably a fixed IP address configured for the port EP854965:ET-4550 SERIES.

You need to change that so that it has the new IP address 192.168.1.85 (in some circumstances you can use a name like EP854965 instead of an IP address but DNS has to be setup correctly on the laptop, router and printer for this to work).

 

[ascanio1]

As side note: I notice that your laptop's DNS server setup is a bit odd, 192.168.1.254, 62.101.93.101 and 83.103.25.250. IMHO it would be better to change that so it's just 192.168.1.254 - but that's a discussion for another day.

I used Bear VPN so that maybe messed up the DNS. Can you please teach me how to correct my DNS? I would really appreciate it. In the mean time I am reinstalling the printer. It may take me half an hour...
As soon as I install the printer on the laptop I will go to the printer and I will try to fix also the IP

 

[ascanio1]

@colin,
Thank you.

I tried to fix the printer's IP but it was not possible:

But, luckily it was not necessary. I deleted the printer and added it again on my Laptop, and it now prints perfectly! I rfeally appreciated your time and simple instructions. Thank you.

If you feel like helping me to fix my DNS I will gladly do that too... but I do not want to abuse of your kindness!

 

[ColinTaylor]

That's good news. I'm glad you got it working.

Regarding DNS; I didn't realise that it was part of your VPN setup so I suggest that you leave it alone if it's working.