Back on topic, gentlemen, please.
It might be a bug. But if so, it is a bug that every client I've ever worked with has. Linux, Windows, MACs, and especially iDevices. My personal iPhone is terrible at letting go of weak signals to jump to stronger ones. Even in my own house, where there are two APs with 1 SSID. I walk from one side of the house to the other and the only way to get it to jump to the stronger signal is to turn the phones wifi off and then back on again... or wait for like 5 minutes when it will finally figure it out itself.
I liken the problems people have had to the phenomenon of chronic heartburn / acid reflux. (Hang with me for a sec...) There are those that suffer from chronic acid reflux, and have to take antacids all the time. And that is unfortunate. But the ideal is to eliminate the problem, not institutionalize the problem by making all people take Prevacid every day from birth until death. That isn't solving the problem - it is concealing the problem.
I would liken this (a single ssid) to someone that does not care to have the most performance from their network and changing to another ssid if / when they move to another area is just too bothersome for them.
The networks that I setup for customers are usually not so big in area that the main routers signal drops completely. Rather, almost everywhere that you can go on the property your devices can 'see' all three or four routers / ap's. A single ssid in those situations is a recipe for disaster, ime.
Unique ssid's that are specifically understood to be used when in certain areas is far easier to manage, teach and learn than having people complain that they are connected, but still can't browse the 'net.
I am sure the opposite of the situation above occurs at times too. But my customers and I don't have the time to be testing if a single ssid will work when they can just point to the email from 'last Friday' to let people know what they need to do to stay connected. Just select the ssid (and same password) for the area you just moved into.
I hear what your saying but for my customers, that's just not acceptable. "So you're telling me I have to drop my VoIP call, disconnect and reconnect to the network, and then redial my call?" Useability outweighs maximum performance by quite a wide margin.
I would liken this (a single ssid) to someone that does not care to have the most performance from their network and changing to another ssid if / when they move to another area is just too bothersome for them.
What I would be curious about is why the users need to be walking when on a call? To look more important and / or make sure the boss sees them talking so intently and multitasking too?
One thing some people also have an issue with is that they have WAPs located TOO far apart. So there are weak areas in their house/building. So of course a client isn't going to roam if the next closest WAP is also really weak still. One 2.4->5GHz transition issue also falls back on WAPs too far apart. Sometimes the client will roam from 5GHz->2.4GHz on the existing WAP and as you move further away it'll grab on to 2.4GHz on the nearest WAP because the 5GHz band on that WAP is still just too weak. It'll then be slow to move to 5GHz, or it'll prefer 2.4GHz on that WAP because the channel utilization is low and/or both 2.4GHz and 5GHz are showing the same MCS rates. A lot of reasons. All of my devices are pretty graceful about the roaming dance and the band preference dance. I do have one or two that generally prefer 2.4GHz almost full time, but most do a good job of switching between bands and all do a good job of switching between WAPs.
Single SSID doesn't necessarily target most performance - it targets best performance, and part of that equation is user experience.
When planning out a network, many Wireless Engineers do look at the bigger picture - setting a level of, let's say, 100Mbps through the coverage area at a minimum, depending on traffic and application profiles/needs - so there's likely going to be a number of AP's out there to support that use case.
Practical use of the network is the primary target, and that use case is the strongest argument for having SingleSSID.
Because they do - esp. with SmartPhones - they want the same user experience with VoWiFI as they do with 2G/3G - not walking away from the desk going to a conference room for a meeting and having that call drop as the other AP has a unique SSID... fair enough?
And then - once they get to that conference room, wake up the laptop, they shouldn't have to fiddle about with Which AP/SSID should I choose?
That's in the enterprise space - it's not much different in the home space - I don't know about how others feel, but setting up a laptop/tablet/client one time for the Extended SSID is much easier than having to set up 2/4/6 unique connection profiles - I've got better things to do with my time at home.
As I noted in the article, there's always exceptions - and perhaps L&LD, you're the exception - when I look at much of the feedback here, the article is pretty much on target with the general audience.
Most performance is best performance. The user experience is becoming proficient with the tools they need to get that maximum.
You make it sound as if selecting the appropriate ssid is too hard for most people.
It is simply a matter of getting the work area setup properly and nobody I have taught to use 2 or more ssid's has had an issue so far. On the contrary; if they are connected to the right ssid and there is an issue, it has drastically narrowed down the possibilities of 'where' in the network infrastructure the issue is.
With people expecting VoIP over an extended distance to act like 2G/3G - again, I don't see it. When explained it is different and why, the question becomes moot.
Actually, most users are worried about other things...
Because they really shouldn't have to - don't tune for max performance in one place, tune for best performance everywhere - so set a minimum performance spec, and build the network around it.
That's the 'hard way', and one that invites a lot of interactive help with the 'users' on your Wireless Network - you can spend your time supporting what is in place, or spend your time doing something else.
Catch up with the times - between OTT and Carrier offerings - it's becoming much more relevant - there are devices now world-wide that prefer VoWIFI over 3G when in coverage - even here in the US with Tier 1 operators.
Sorry answerguy, but your comments do not mean much to me.
Just because you wrote an article on this very topic doesn't mean that is the only view of reality.
Fair enough - you are entitled to your own opinions... feel free to write a counter article.
I think we have.
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