ASUS RT-AC68U rebooting on it's own.

[jim769]

It's not the router it's botched firmware causing the problem. Merlin builds 374-39 and 374-40 alpha4 don't have the reboot issue and are stable.

 

[tverilytt]

Thanks for this thread. I had the exact same issue with firmware 3.0.0.4.374_4561. Went back to 3.0.0.4.374_583, and no reboot since that.

Hopefully ASUS will fix this annoying error soon!

-jo

 

[jim769]

Thanks for this thread. I had the exact same issue with firmware 3.0.0.4.374_4561. Went back to 3.0.0.4.374_583, and no reboot since that.

Hopefully ASUS will fix this annoying error soon!

-jo

We all do there are 1000's just waiting and waiting and waiting.

 

[Maldades]

We all do there are 1000's just waiting and waiting and waiting.

Well... I'm doing some other things too ;-)

 

[RMerlin]

There's been some progress on this issue, and Asus is hoping to have a new release in about two weeks.

 

[muddymind]

That's good news

 

[hjogi]

sorry but why i must fix errors/problems as a consumer with a custom firmware ? that's not make sense to me and i feel like a beta tester atm. i have tested and tried many of the instructions given to my by the Asus support but the problem is the firmware and must be solved by Asus themselves. I have paid a lot of money for the rt68u and the solution can't be to install a custom firmware!

after i've contacted the Asus support again, got no answer after a week.
That's frustating to buy such a powerful and expensive product and after one firmware installation the horror begins...


but i must say the reboots after setting to default become more less...max 2-3 times a day.

regards

Obviously you're 100% reason, by the way since I've installed Merlin fw:
Uptime 3 days 4 hours 52 minutes 21 seconds

I never have router reboot experience.





Inviato dal mio iPad utilizzando Tapatalk

 

[hungarianhc]

There's been some progress on this issue, and Asus is hoping to have a new release in about two weeks.

If they have found the bug, surprised it would take two weeks to get a fix out!

 

[RMerlin]

If they have found the bug, surprised it would take two weeks to get a fix out!

I didn't say they actually found the very precise bug causing the reboot. I said they made progress.

 

[muddymind]

If they have found the bug, surprised it would take two weeks to get a fix out!

Not only have they to fix it but they also have to make a good QA before getting it out to the wild. We all want the bug fixed as soon as possible but I prefer receiving a stable fix than a huge mess

 

[seany187]

I am having the same issue where my router is randomly rebooting. Good to know they are working on a fix. 3.0.0.4.374.4561. I also went ahead and sent an error report.

 

[DaveB]

I just got a customer care mail from ASUS stating that I should keep the firmware up to date. But the latest version they offer is ASUS RT-AC68U Firmware version 3.0.0.4.374.4561. I'm certainly not installing that with the random reboot issue still not solved.
Anyone else get the mail ?
Any news on a correct firmware version ?
DAve

 

[lighting]

Also have RT-AC68U restarting

I am on my second ASUS RT-AC68U router, and both have been unexpectedly re-starting. My first clue was internet connection blinking off occasionally, for maybe a minute. I was this on both wired ethernet, and with the wifi signal disappearing. The tattletale is the uptime counter (under System Log) that gets reset when these events happen. I exchanged the first unit as defective, but my second unit has done it twice in its first day of operating. This is with the most recent firmware (Shown as 3.0.0.4.374_4561-g5f5c8d8). I use a UPS and other devices on it haven't shown any glitches. ASUS technical support has been pretty useless.

I'm going to try talking to ASUS about it once more, but just about ready to pack it up and return it for credit, start shopping again. If they try to convince me that they know about this problem and have a fix in the works I might give it a try. It is a great router otherwise.

Jim

 

[kevlar]

After having .4561 reboot on me for the eleventy billionth time... I replaced it with the Merlin build and been good since.

 

[lighting]

Progress...

Thanks to discovering this forum yesterday, I installed Merlin on my second rebooting router yesterday. Beta3 had the same problem, and rebooted after a few hours. I revisited the various threads and saw that RMerlin recommended Alpha4 as most recent confirmed stable build. That's just passed 25 hours of reboot-less operation (which I've never seen before during my month with this thing). I'm feeling optimistic.

Meanwhile Joe Song at ASUS support (who told me a week ago to return the unit as defective), this morning responded to a grumpy message I'd sent him Thursday, told me that new firmware to fix the problem will be available "immediately". Happily, I no longer have to be too worried about how soon that is.

-- Jim RT-AC68U with 3.0.0.4.374.40_alpha4 No USB storage.

 

[jackal424]

Seems like asus posted a new beta firmware: 3.0.0.4.374.4887 on March 27th.

http://support.asus.com/Download.aspx?SLanguage=en&m=RT-AC68U&p=11&s=2

Anyone care to try it out?

I've flashed it, I'll keep you all posted.

 

[iansari]

Same issue!

Just bought the router today. Same issue as everyone else. Random reboots every so often. I have had 2 in the span of 15 mins (in fact while researching this problem!).
Not good for such an expensive device. Will try the new beta firmware. Hopefully that fixes the issue!

Mar 28 01:32:16 dhcp client: bound 87.200.19.124 via 87.200.19.121 during 86400 seconds.
Mar 28 01:32:17 rc_service: ntp 628:notify_rc restart_upnp
Mar 28 01:32:17 rc_service: ntp 628:notify_rc restart_diskmon
Mar 28 01:32:17 miniupnpd[624]: received signal 15, good-bye
Mar 28 01:32:17 rc_service: waitting "restart_upnp" via ntp ...
Mar 28 01:32:17 miniupnpd[642]: HTTP listening on port 54320
Mar 28 01:32:17 miniupnpd[642]: Listening for NAT-PMP traffic on port 5351
Mar 28 01:32:18 disk monitor: be idle
Mar 28 01:34:12 miniupnpd[642]: sendto(udp): Operation not permitted
Mar 28 01:36:25 miniupnpd[642]: sendto(udp): Operation not permitted
Mar 28 01:37:19 miniupnpd[642]: sendto(udp): Operation not permitted


Mar 28 01:47:45 dhcp client: bound 87.200.19.124 via 87.200.19.121 during 86400 seconds.
Mar 28 01:47:46 rc_service: ntp 628:notify_rc restart_upnp
Mar 28 01:47:46 rc_service: ntp 628:notify_rc restart_diskmon
Mar 28 01:47:46 rc_service: waitting "restart_upnp" via ntp ...
Mar 28 01:47:46 miniupnpd[624]: received signal 15, good-bye
Mar 28 01:47:46 miniupnpd[641]: HTTP listening on port 57930
Mar 28 01:47:46 miniupnpd[641]: Listening for NAT-PMP traffic on port 5351
Mar 28 01:47:47 disk monitor: be idle

 

[jackal424]

Seems like asus posted a new beta firmware: 3.0.0.4.374.4887 on March 27th.

http://support.asus.com/Download.aspx?SLanguage=en&m=RT-AC68U&p=11&s=2

Anyone care to try it out?

I've flashed it, I'll keep you all posted.

so far so good,

uptime after 4887:
0 days 7 hours 18 minutes 5 seconds

 

[eltoro]

I am having the same issue where my router is randomly rebooting. Good to know they are working on a fix. 3.0.0.4.374.4561. I also went ahead and sent an error report.

Same problem until i changed parameters under wireless Professional.

Preamble Type from both 2.4Ghz and 5Ghz to short.

No reboot for 2 days 7 hours 39 minutes 21 seconds

 

[iansari]

It looks like the new firmware did the trick. No reboots since I installed it. Current uptime 11 hours 51 mins.

If i get another random reboot, i'll post a message.

Just bought the router today. Same issue as everyone else. Random reboots every so often. I have had 2 in the span of 15 mins (in fact while researching this problem!).
Not good for such an expensive device. Will try the new beta firmware. Hopefully that fixes the issue!

Mar 28 01:32:16 dhcp client: bound 87.200.19.124 via 87.200.19.121 during 86400 seconds.
Mar 28 01:32:17 rc_service: ntp 628:notify_rc restart_upnp
Mar 28 01:32:17 rc_service: ntp 628:notify_rc restart_diskmon
Mar 28 01:32:17 miniupnpd[624]: received signal 15, good-bye
Mar 28 01:32:17 rc_service: waitting "restart_upnp" via ntp ...
Mar 28 01:32:17 miniupnpd[642]: HTTP listening on port 54320
Mar 28 01:32:17 miniupnpd[642]: Listening for NAT-PMP traffic on port 5351
Mar 28 01:32:18 disk monitor: be idle
Mar 28 01:34:12 miniupnpd[642]: sendto(udp): Operation not permitted
Mar 28 01:36:25 miniupnpd[642]: sendto(udp): Operation not permitted
Mar 28 01:37:19 miniupnpd[642]: sendto(udp): Operation not permitted


Mar 28 01:47:45 dhcp client: bound 87.200.19.124 via 87.200.19.121 during 86400 seconds.
Mar 28 01:47:46 rc_service: ntp 628:notify_rc restart_upnp
Mar 28 01:47:46 rc_service: ntp 628:notify_rc restart_diskmon
Mar 28 01:47:46 rc_service: waitting "restart_upnp" via ntp ...
Mar 28 01:47:46 miniupnpd[624]: received signal 15, good-bye
Mar 28 01:47:46 miniupnpd[641]: HTTP listening on port 57930
Mar 28 01:47:46 miniupnpd[641]: Listening for NAT-PMP traffic on port 5351
Mar 28 01:47:47 disk monitor: be idle