Asus RT-AC88U - PPPoE WAN Connection problem

[Nadeem Ahmed]

As part of the initial setting ISP brought a new tplink router to be installed. They were charging for it as well. I told them that I have my own Asus router and I don't need a new router.

Possibly this could be the reason as they were wanting to also sell their routers as well. Just a guess ...

Thank you once again.

 

[Kamil Mirza]

@Nadeem Ahmed
which ISP you talking about?

 

[Nadeem Ahmed]

@Nadeem Ahmed
which ISP you talking about?

Video White

They provide cable tv and internet services along canal side areas including canal view, eme and others

Their backbone e is VisionEast

 

[Jean Fernandes]

Guys new here, but with a similar problem, my Asus AC86U wont connect to the ONU
I triple checked de PPPoE user name, password, tried all the setings that I found here, (mac clone, pppd whit the lcp-indent config with lower end off asus mac, and of my previous router mac)
Im on 384.14_beta2 firmware
And my ISP`s GPON uses PAP authentication

Here`s the LOG

May 5 02:48:33 rc_service: httpd 961:notify_rc restart_wan_if 0;restart_stubby;restart_dnsmasq
May 5 02:48:33 wsdd2[1069]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
May 5 02:48:35 wan: mac clone: [wan0_hwaddr] == [00:1A:3F:84:60:11]
May 5 02:48:36 pppd[7292]: pppd 2.4.7 started by admin, uid 0
May 5 02:48:36 pppd[7292]: Connected to f4:4e:05:38:79:a0 via interface eth0
May 5 02:48:36 pppd[7292]: Connect: ppp0 <--> eth0
May 5 02:48:36 pppoe-relay[7287]: PADO packet from f4:4e:05:38:79:a0 on interface eth0 does not have Relay-Session-Id tag
May 5 02:48:36 pppoe-relay[7287]: PADS packet from f4:4e:05:38:79:a0 on interface eth0 does not have Relay-Session-Id tag
May 5 02:48:47 nat: apply nat rules (/tmp/nat_rules__eth0) error!
May 5 02:48:47 zcip_client: configured 169.254.117.215
May 5 02:48:48 nat: apply redirect rules error!
May 5 02:48:53 nat: apply redirect rules error!
May 5 02:48:59 nat: apply redirect rules error!
May 5 02:49:04 nat: apply redirect rules error!
May 5 02:49:06 pppd[7292]: LCP: timeout sending Config-Requests
May 5 02:49:06 pppd[7292]: Connection terminated.
May 5 02:49:06 pppd[7292]: Modem hangup
May 5 02:49:09 nat: apply redirect rules error!
May 5 02:49:14 nat: apply redirect rules error!
May 5 02:49:16 pppoe-relay[7287]: PADO packet from f4:4e:05:38:79:a0 on interface eth0 does not have Relay-Session-Id tag
May 5 02:49:16 pppoe-relay[7287]: PADS packet from f4:4e:05:38:79:a0 on interface eth0 does not have Relay-Session-Id tag
May 5 02:49:16 pppd[7292]: Connected to f4:4e:05:38:79:a0 via interface eth0
May 5 02:49:16 pppd[7292]: Connect: ppp0 <--> eth0
May 5 02:49:18 nat: apply redirect rules error!
May 5 02:49:24 nat: apply redirect rules error!
May 5 02:49:29 nat: apply redirect rules error!
May 5 02:49:34 nat: apply redirect rules error!
May 5 02:49:39 nat: apply redirect rules error!
May 5 02:49:44 nat: apply redirect rules error!
May 5 02:49:46 pppd[7292]: LCP: timeout sending Config-Requests
May 5 02:49:46 pppd[7292]: Connection terminated.
May 5 02:49:46 pppd[7292]: Modem hangup
May 5 02:49:49 nat: apply redirect rules error!
May 5 02:49:51 kernel: eth0 (Int switch port: 3) (Logical Port: 3) Link DOWN.
May 5 02:49:54 nat: apply redirect rules error!
May 5 02:49:58 WAN_Connection: Ethernet link down.

 

[Jean Fernandes]

pardon my english, not my native language, can anyone give me some guidance?

 

[Jean Fernandes]

My old Router config :

it dont have english language (sorry) or any fancy option on WAN kkkkk
But on the first image the fields are
User name: 172709
Password: 020591
MTU size: 1492
Service name: __________
Server name: _________

 

[Grisu]

@Jean Fernandes:
Delete your picture AND text with user/pw and private IP.
ok you only have CGN (carrier grade NAT) with 100.64.x.x IP, but anyway, never post such things!