Asus RT-AX86U no wifi. LEDs off.

[axiomata]

Asus RT-AX86U no wifi. LEDs off.

My router login stopped working using phone app. Only way to get logged back in was to push the tiny reset button on router. I did that, got through setup, connected to internet via Ethernet. But the wifi isn't available. LEDs for both 2.4 GHz and 5Ghz are off.

Did another restore to factory default through web interface. Same issue. Played with all the wifi settings I could think to try. Same issue. Did a hard reset holding the WPS button while turning on. Same issue. Installed the custom Merlin firmware. Same. Did the Rescue Model firmware rollback to a previous version. Nothing.

Are my wifi radios toast or something? I need help. A few months out of warranty. They don't register MAC addresses, display temperatures, etc. When I try to turn on a Guest network it says to turn on wifi and I click the link and it takes me to the settings page where you have a radio button to turn on and off the wifi transmitters. It flashes the "on" button like it wants me to turn it on but it is already set to on.

 

[Tech9]

If it doesn't work with stock Asuswrt and after hard WPS reset - most likely hardware failure.

Click few times the Wi-Fi on/off button just in case. Unlikely, but may have stuck or something.

 

[axiomata]

I think you're right. Hardware dead. No physical on/off button but did cycle the GUI radio button on and off a few times.

I went with the

TP-Link AXE5400 Archer AXE75 6E​

as a replacement.

Just can't justify buying a more expensive Asus router again after it only lasted 2.5 years.

 

[Tech9]

No physical on/off button

Couldn’t find the button for >2.5 years?

 

[axiomata]

I definitely looked for it. Just a LED on/off and a WPS button on each side.

There was a setting option to turn the WPS button into a wifi on/off button but it didn't work.

 

[Tech9]

In this case you have the vertical RT-AX86U, not the horizontal RT-AX88U and definitely not RT-AX886U.

Your new Archer AXE75 is quite popular with gamers who need dedicated 6GHz band for VR sets. One of the tested compatible and recommended models at affordable price. Otherwise it's built around weaker hardware compared to RT-AX86/88U and is similar to Asus RT-AXE7800. Enjoy your new router!

 

[axiomata]

Sorry for the wrong model. 86U

 

[Tech9]

No issues. Problem solved.

 

[ColinTaylor]

Just can't justify buying a more expensive Asus router again after it only lasted 2.5 years.

Asus routers typically come with a three year manufacturer's warranty.

Warranty Status Inquiry | Official Support | ASUS Global

 

[axiomata]

Apparently not for this one. But maybe I will contact them.

 

[Tech9]

Asus routers typically come with a three year manufacturer's warranty.

Seems like it depends on the region and distribution channel.

Asus products from BestBuy Canada are offered with 2-years warranty for example.

 

[Squall Leonhart]

Your new Archer AXE75 is quite popular with gamers who need dedicated 6GHz band for VR sets. One of the tested compatible and recommended models at affordable price. Otherwise it's built around weaker hardware compared to RT-AX86/88U and is similar to Asus RT-AXE7800. Enjoy your new router!

damn thats ugly.

 

[Tech9]

It is ugly indeed, but the price is pretty for Wi-Fi 6E router.

 

[iFrogMac]

I was reading through this thread, and thought I'd add in my Warranty experience. I have my original RT-AX86U (Gundam edition) purchased through Amazon, and my new RT-BE92U purchased through Best Buy, and both came with a 2 year Warranty. I also had bought and tried an RT-AX82U and then returned it, to Amazon before buying the 86U and it also had a 2 year Warranty. So the only router I own that has a Warranty now, is the new one.

 

[shinasoba]

Asus RT-AX86U no wifi. LEDs off.

My router login stopped working using phone app. Only way to get logged back in was to push the tiny reset button on router. I did that, got through setup, connected to internet via Ethernet. But the wifi isn't available. LEDs for both 2.4 GHz and 5Ghz are off.

Did another restore to factory default through web interface. Same issue. Played with all the wifi settings I could think to try. Same issue. Did a hard reset holding the WPS button while turning on. Same issue. Installed the custom Merlin firmware. Same. Did the Rescue Model firmware rollback to a previous version. Nothing.

Are my wifi radios toast or something? I need help. A few months out of warranty. They don't register MAC addresses, display temperatures, etc. When I try to turn on a Guest network it says to turn on wifi and I click the link and it takes me to the settings page where you have a radio button to turn on and off the wifi transmitters. It flashes the "on" button like it wants me to turn it on but it is already set to on.

holy cow I ran into the same issue on Monday as well!! Had absolutely no idea of how incorrect password could happen.
I was suspecting the router got hacked and therefore I did the same you did - resetting using the wps button and surprise surprise wifi dead as a result

 

[Tech9]

It was most likely hacked and killed by malware. Check other recent threads.