asuscomm.com DDNS down?
- Thread starter jpdsc
- Start date
No need to apologize.
As long as we can understand the full story, I think we can better appreciate the 'extras' that certain companies do for their customers.
Some may still think that it is built into the price. But there are many other benefits of owning an Asus router that outweigh even the few negatives about them. Compared to other consumer router manufacturers, Asus is head and shoulders above them when all important areas are equally compared and weighed.
Agree. this ddns thing was really unpleasant to me until I realized I blame wrongly at this point and see bad side more than usual due to the bad mood.
icemankent
Occasional Visitor
Nope. Not for me.
I haven't needed to use remote access to my network for a while - so I don't know (when) Asus DDNS stopped working - but as of last night 22-may-2016, it was not working.
I also get the same error pop-up that is in the original post here.
Please also note that I'm using stock ASUS firmware 9313 on an 87u.
I have had to set my remote connections to use the IP address for now - as that's the only way it will work.
I hope ASUS fixes their DDNS issue soon.
I haven't needed to use remote access to my network for a while - so I don't know (when) Asus DDNS stopped working - but as of last night 22-may-2016, it was not working.
I also get the same error pop-up that is in the original post here.
Please also note that I'm using stock ASUS firmware 9313 on an 87u.
I have had to set my remote connections to use the IP address for now - as that's the only way it will work.
I hope ASUS fixes their DDNS issue soon.
icemankent
Occasional Visitor
Forget it. I just registered on no-ip.com and got it working there.
I hope it proves to be more reliable than asuscomm.com
So far no-ip.com is working for me.
I hope it proves to be more reliable than asuscomm.com
So far no-ip.com is working for me.
Hi everyone,
I don't know if I'm alone with this, but I still experience issue with asus ddns. I'm monitoring my line on the Dslreports web site and since the asus ddns is back online it's register my new ip address (I have reboot my router since then) but sometimes it reverts back to my old ip address before the down time. So my monitoring is on and off with my asus ddns name but everything is fine if I enter directly my ip address.
There is no hint in the router log.
If I check my ip with the iplookup tool on the router ddns page it shows my actual ip address, but a moment later my old one. It's done the same if I ping my ddns on my terminal.
I have reboot multiple time the router. Disable the ddns and reenable it. Still the same.
I have the RT-Ac87U with merlin's latest.
Thanks
EDIT: My internet seem fine. No downtime nor slowdown.
I don't know if I'm alone with this, but I still experience issue with asus ddns. I'm monitoring my line on the Dslreports web site and since the asus ddns is back online it's register my new ip address (I have reboot my router since then) but sometimes it reverts back to my old ip address before the down time. So my monitoring is on and off with my asus ddns name but everything is fine if I enter directly my ip address.
There is no hint in the router log.
If I check my ip with the iplookup tool on the router ddns page it shows my actual ip address, but a moment later my old one. It's done the same if I ping my ddns on my terminal.
I have reboot multiple time the router. Disable the ddns and reenable it. Still the same.
I have the RT-Ac87U with merlin's latest.
Thanks
EDIT: My internet seem fine. No downtime nor slowdown.
Last edited:
Hi psyc0ld,
I'd like to guess this may caused by dns cache sync.
If you only tested with a single device, I'd like to suggest you to try these depending on different OS:
[Windows based devices]
===========================
I> Overall
1. run Command prompt
2. type "ipconfig /flushdns" then enter.
3. you should see "Successfully flushed the DNS Resolver Cache."
II> Chrome
1. put "chrome://net-internals/#dns" on your navigation bar, enter, and click "Clear host cache" button.
[Linux]
===========================
I> dnsmasq
1. sudo /etc/init.d/dnsmasq restart
II> nscd
1. sudo /etc/init.d/nscd restart
III> bind server
1. /etc/init.d/named restart
Good luck,
Cheers.
W.Hak
Thanks for your replie, I'm on mac actually. But I'll try with a different mac and I'll report back.
I just found the command for mac, I'll test more.
Ok, here comes what you may like to have a try on a mac.
https://support.apple.com/en-us/HT202516
this is from Apple offical support on how to reset the DNS cache on different versions of OSX.
just pick one matches your version of OSX.
Cheers,
Hak.
sorry for that, maybe try this to exclude the problem from your current DNS server.
type this command in terminal.
nslookup YOURDOMAIN.com 8.8.8.8
you could try different DNS servers by replacing 8.8.8.8, then watch and compare the results.
Good luck.
Hak.
Code:
xxx:~ $ nslookup xxx.asuscomm.com
Server: 192.168.0.1
Address: 192.168.0.1#53
Non-authoritative answer:
Name: xxx.asuscomm.com
Address: 107.179.155.111
xxx:~ xxx$ nslookup xxx.asuscomm.com 8.8.8.8
Server: 8.8.8.8
Address: 8.8.8.8#53
Non-authoritative answer:
Name: xxx.asuscomm.com
Address: 107.179.155.111I get both my old ip address.
But, 1 min later just to make sure.
Code:
xxx:~ $ nslookup xxx.asuscomm.com 8.8.8.8
Server: 8.8.8.8
Address: 8.8.8.8#53
Non-authoritative answer:
Name: xxx.asuscomm.com
Address: 69.165.xxx.xxxThat's weird.
If many stand-alone DNS servers have the same result, asus ddns has more more suspects in my opinion.
but in my case I also get a dynamic ip internet, since the asus ddns service back online, I have already 3-4 times IP changes been submitted and I didn't meet this issue.
Hak.
psyc0ld this has to do with your DNS configuration and is not related to the Asus DDNS service. You might want to try and change DNS servers to Google's or OpenDNS ones and as you said give it sometime. Also try it on a PC or laptop if possible and see if the result is the same. If you have Android or idevice try it there as well and compare the results you get.
How can it be related to the DNS? Sorry I don't know much about DNS.
I just changed it to the 8.8.8.8 from Google. For now, I'm at work and I can't connect to my VPN which used my DDNS name, and if I check nslookup from Asus it shows my old IP address.
Thanks
I am having the exact same issue. I tried nslookup on multiple computers (even between different cities), and nslookups on multiple websites (including the one from asus): They all alternate between returning my actual WAN IP and an old one in a ~1-5min interval. So I don't think this has to do with any (local) DNS configuration as people suggested.
I wrote a mail to asus support, but only got a "reset your router" reply - which I did, but that didn't fix the problem. Will try writing them again...
Edit: I should add that I run the RT-AC55U with the asus firmware 3.0.0.4.378_6117.
Last edited:
This seems to have fixed it. I tried switching to another name, and switched back a few minutes later. That didn't help. I then tried it again without switching back to the original for a longer while (left it over night) and after that the original domain didn't return any IP - I switched back to the original and now it looks like it is working alright. Even after getting a new IP nslookup always returns it correctly again.
Similar threads
Similar threads
| Thread starter | Title | Forum | Replies | Date |
|---|---|---|---|---|
| P | asuscomm.com | ASUS Wi-Fi | 6 | |
| A | Router.asus.com being forced to https in Firefox again | ASUS Wi-Fi | 3 | |
| S | Asus AXE16000 router.asus.com working but not 192.168.1.1 | ASUS Wi-Fi | 4 | |
|
RT-AX88U Pro - DDNS has been registered + Asus Android App | ASUS Wi-Fi | 3 |
Similar threads
-
-
-
Asus AXE16000 router.asus.com working but not 192.168.1.1
- Started by Sthomas8389
- Replies: 4
-