Bluesound issues - possible to fix?

[BL_BL]

Hi forum!

Bluesound (a Hi-Fi streaming solution similar to Sonos but with better quality etc.) claims that ASUS routers have issues with wireless clients (2.4GHz) which are commonly known. This seems to affect Bluesound components (and in my personal case only Bluesound). Problem is that the clients intermittently loose the connection with the router and doesn't re-connect. According to Bluesounds support, better results/stability can be achieved by changing some settings (below).

Router:
LAN -> IPTV: Enable multicast routing (IGMP Proxy) : Enabled
LAN -> IPTV: Enable efficient multicast forwarding (IGMP Snooping): Enabled
Wireless -> Professional -> Band 2.4GHz -> Enable IGMP Snooping: Enabled
Wireless -> Professional -> Band 2.4GHz -> Multicast Rate(Mbps): OFDM 12

Access Points:
Wireless -> Professional -> Band 2.4GHz -> Enable IGMP Snooping: Enabled
Wireless -> Professional -> Band 2.4GHz -> Multicast Rate((Mbps): OFDM 12

My question is, is this something that is known with other 2.4GHz clients and is this something that is possible to rectify in the firmware and is this at all ASUS fault?

https://helpdesk.bluesound.com/discussions/viewtopic.php?f=9&t=2931

Have tried the latest Merlin (of course) firmware with RT-AC87U & RT-AC3200 with the same results.

Thanks!

 

[BL_BL]

Did you tried this?:
Some models gained Airtime Fairness support, which might cause issues with some wireless clients. If it does, I recommend disabling it.
Wireless-professional tab- airtime fairness
This workaround is good for official fw also


https://www.snbforums.com/threads/release-asuswrt-merlin-380-66-is-now-available.39102/

Haven't tried that so now i'ts enabled. Will take anything from 5 minutes to a couple of days to know the results.

 

[BL_BL]

Took just a short while for it to fail :-( I have tons of wired and wireless devices, everything works flawlessly except Bluesound wireless devices (BTW Bluesound only supports 2.4GHz and they are Linux-based). Bluesound just claims that ASUS routers is the problem and that they have issues (meaning that ASUS should fix them I guess).

 

[Jack Yaz]

Took just a short while for it to fail :-( I have tons of wired and wireless devices, everything works flawlessly except Bluesound wireless devices (BTW Bluesound only supports 2.4GHz and they are Linux-based). Bluesound just claims that ASUS routers is the problem and that they have issues (meaning that ASUS should fix them I guess).

Have you enabled the Xbox compatible option on 2.4GHz?

 

[BL_BL]

Have you enabled the Xbox compatible option on 2.4GHz?

View attachment 9317

Yes, forgot to mention that I have done that as well in the past. If only I knew how to log this so it could shed some light on what causes it.

 

[Jack Yaz]

I don't suppose the System Log shows anything when they disconnect?

 

[BL_BL]

I don't suppose the System Log shows anything when they disconnect?

No, cannot see anything in the System log.