Are none of you having issues with 5G Wi-Fi dropping? By that I mean on wireless connections, it will go from "connected" to "connected without internet" every few minutes. It is driving me up a wall.
I have run inSSIDer to make sure there is no interference (single family home with neighbors spaced out) and there are no other 5g Wi-Fi signals in range.
I am using channel 1 on my Verizon router (2.4g) whereas during my first factory reset I had disabled broadcasting. I reenabled broadcasting because prior to the first factory reset, it was broadcasting (wanted to make sure 2nd reset had same settings as when things were working fine).
Channel 11 on 2.4g R7800, and 36 on R7800. I have never had these wifi connectivity issues before.
I have factory reset my R7800 and Verizon router (actiontec Rev I) now twice because after I did it the first time (when I rewired everything), it kept having issues. It does occasionally have issues with wired connections losing internet, though not as often as wireless.
At this point I am considering downgrading to R7800-V1.0.2.82.2SF2, last updated 2/16/2021. I know for sure after having done the second factory reset yesterday that it doesn't do anything. Even though I upgraded to this current version about three weeks ago, I started having issues after turning off the fios ONT and restarting both routers (didn't touch anything). In other words, I don't think that I ever restarted the R7800 after upgrading the firmware (was good for like 2 weeks).
One question I have for you guys is should the Lan port from the R7800 be going into the WAN, or LAN of my Verizon router? The Verizon router is used to give TV guide information to the basement fios stb, though the stb is connected via coax to the verizon router.
I had the R7800 Lan connected to the Verizon router Wan for the first factory reset (what Verizon tech support said when I said the Verizon router was behind my R7800). When things were working fine, I had my R7800 Lan connected to the Verizon router Lan port.
I don't know if there is a way to reset the fios ONT (other than unplug ONT battery for a few minutes). I have unplugged the ONT each time I did the factory reset.
One reason why factory resets take so much time is because every time I do them, the R7800 setup gives me the error:
An existing router or gateway is detected in your network. It appears that you are installing the NETGEAR router behind your existing Internet service provider WiFi router or gateway. You can choose to install your router in different operation modes.
Also for whatever reason, the router password always gives me an error, even though I am using a password manager and I know that the password is right. I have to go through the reset password (using router serial number) and if I get lucky it works.
Keep in mind that this is while the Verizon ONT is connected to the internet port of the R7800 and the only other thing connected to the R7800 is my laptop via a Lan port (wired ethernet). This makes absolutely no sense to me. Do I have to "release" the Verizon router? If I factory reset both routers while they are not connected to anything, and restart the ONT by unplugging and replugging the power cable, shouldn't all devices automatically assign themselves IPs in the order they are connected to the network/internet?
I'm typing this on my phone because for some reason my laptop can't connect to the internet via 5g wifi -_- at this point if I a downgrade doesn't fix the 5g wifi issues, I'm going to rent the g3100 Verizon router and put the R7800 behind the G3100 in access point mode. I don't know how this will affect wifi performance, but if that takes a hit, then I'm going to look into buying a different router to replace the R7800, or hire someone to fix this because I have spent hours on this already.