For the record, I left a 25-year career in IT about 6 years ago so I could raise my newborn son and live a more stress-free life... but given my background, I'm the "go-to guy" for anything computer-related in my new career. I always HATED the attitudes of most IT people: condescending and unhelpful, with out-of-control egos. The lower on the totem pole someone was, the bigger their attitude always seemed. If the solution is "the user is an idiot" (aka: PEBKAC), then yelling "you're an idiot" doesn't fix the problem. It just ensures that, when there's a REAL problem, no one will speak up and tell you about it. The people that become truly great at what they do are the people that can be quiet and listen. The ones that peak early and burn out are pretty consistently the ones that can't stop talking long enough to learn something new... the ones who would rather have everyone THINK they're the smartest person in the room rather than BECOME that person. At the end of the day, IT is a cost center, and you're expendable and easily replaceable... so maybe try to be someone people will miss.
Just something to think about from an old man on the internet.
Just something to think about from an old man on the internet.