I just wanted to understand what you meant by a hard reset. So, you rebooted the router, which was an excellent first try.No, sorry. I only meant that I power cycled the router. The extent of my resetting before reinstalling amtm and Diversion was wiping the drive and reformatting it, then reinstalling from scratch. I haven't touched anything as far as the router firmware is concerned.
Do you think that's a likely solution to the issue?
one further question, which I should have asked first: did it ever work properly; has something recently changed? ( I think I may have subconsciously presumed that, because this is your first posting, you may have only recently installed, Merlin/AMTM/Diversion, whereas you might have had it all working perfectly for years.)