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Frequent disconnects

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yrae

New Around Here
Hello, I have an RT-AC68U.
I have been getting disconnects randomly almost every day the last few months. My isp says theres no issues on their end. The setup is coax cable > isp modem > router.
I have tried replacing the coax cable and the cat cable. (i blocked out personal info in the log here) Any help is appreciated.
Firmware: merlin 386.12_4

Code:
Jan 19 13:00:12 pppd[418]: LCP terminated by peer
Jan 19 13:00:12 pppd[418]: Connect time 21.7 minutes.
Jan 19 13:00:12 pppd[418]: Sent 15127662 bytes, received 301387375 bytes.
Jan 19 13:00:12 wsdd2[9317]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
Jan 19 13:00:12 dnsmasq[9244]: read /etc/hosts - 22 names
Jan 19 13:00:12 dnsmasq[9244]: using nameserver 1.1.1.1#53
Jan 19 13:00:12 dnsmasq[9244]: using nameserver 1.0.0.1#53
Jan 19 13:00:12 dnsmasq[9244]: using nameserver 1.1.1.1#53
Jan 19 13:00:12 dnsmasq[9244]: using nameserver 1.0.0.1#53
Jan 19 13:00:15 pppd[418]: Connection terminated.
Jan 19 13:00:15 pppd[418]: Sent PADT
Jan 19 13:00:15 pppd[418]: Modem hangup
Jan 19 13:00:16 WAN(0)_Connection: Fail to connect with some issues.
Jan 19 13:00:17 DualWAN: skip single wan wan_led_control - WANRED off
Jan 19 13:00:40 pppd[418]: PPP session is 17108 (0x42d4)
Jan 19 13:00:40 pppd[418]: Connected to xx:xx:xx:xx:75:d4 via interface vlan2
Jan 19 13:00:40 pppd[418]: Using interface ppp0
Jan 19 13:00:40 pppd[418]: Connect: ppp0 <--> vlan2
Jan 19 13:00:41 pppd[418]: PAP authentication succeeded
Jan 19 13:00:41 pppd[418]: peer from calling number xx:xx:xx:xx:75:D4 authorized
Jan 19 13:00:41 wsdd2[9317]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
Jan 19 13:00:41 pppd[418]: local  IP address
Jan 19 13:00:41 pppd[418]: remote IP address
Jan 19 13:00:41 wsdd2[9317]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
Jan 19 13:00:41 wsdd2[9317]: error: wsdd-mcast-v4: wsd_send_soap_msg: send
Jan 19 13:00:41 dnsmasq[9244]: read /etc/hosts - 22 names
Jan 19 13:00:41 dnsmasq[9244]: using nameserver 1.1.1.1#53
Jan 19 13:00:41 dnsmasq[9244]: using nameserver 1.0.0.1#53
Jan 19 13:00:41 dnsmasq[9244]: using nameserver 1.1.1.1#53
Jan 19 13:00:41 dnsmasq[9244]: using nameserver 1.0.0.1#53
Jan 19 13:00:42 wan: finish adding multi routes
Jan 19 13:00:42 miniupnpd[9015]: shutting down MiniUPnPd
Jan 19 13:00:46 WAN(0)_Connection: WAN was restored.
 
Last edited:
Maybe also tell us the router firmware version.
And confirm you already tried a hard reset of the router followed by manual configuration (no restore of an old configuration file).
 
Maybe also tell us the router firmware version.
And confirm you already tried a hard reset of the router followed by manual configuration (no restore of an old configuration file).
thanks. ive updated with the firmware. i have reset and manually configured it based on isp settings
 
Try the latest official firmware and see if the problem persists.
 

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