Hm. The weird part is, so far, only AC87U owners have reported that issue (as far as I know).
I have an AC87R. It is indeed very strange.
I tried to enable error logging of lighttpd but /opt/etc/asus_conf.d/logs/error.log hardly contains anything.
Exact same router. I meant it doesn't affect any of the non-Quantenna routers so far, that I know of.
Hm. The weird part is, so far, only AC87U owners have reported that issue (as far as I know).
Actually I have RT68U I use as an access point and I have the same problem with that with the newest firmware. I ended up going back to the previous firmware as well. Same thing when you log in the page is blank white
I'm not having the mentioned issue on the ac87u... strange...Hm. That makes it even weirder then that only a few specific users are affected.
Hopefully Asus will be able to reproduce the issue on their end.
Dear all,
We are currently checking on the white screen issue.
Best regard,
ASUS Global
JK
I'm not having the mentioned issue on the ac87u... strange...
It seems just too much of a coincidence that 2 different devices owned by one person have the same problem if it were a fault. Surely it must be either a device on the network, something people are configuring during setup, or the way they are connecting to the router.Hm. That makes it even weirder then that only a few specific users are affected.
it's not 2 different devices owned by 1 person a lot of people are having this issueIt seems just too much of a coincidence that 2 different devices owned by one person have the same problem if it were a fault. Surely it must be either a device on the network, something people are configuring during setup, or the way they are connecting to the router.
It seems people have tried making minimal changes after reset, so what about disconnecting all other devices during setup? Try a single wired device to a router with no other devices and using the default Asus SSID. Given this is straight after reset, this has got to work, hasn't it?!
No I reverted back until it's sorted out, that reasoning doesn't make sense if it had something to do with their setup the issue would have existed before the firmware update. 2 of my friends have this router and having the same issue. Spoke to Asus support and they also mentioned tons of people calling about the issue. They are telling people to roll back until it's figured out.Yes, I realise that. But it is still rare and so very unlikely it is happening on more than one device, even type of device, for one person unless it is something in their setup or configuration. Have you tried the ultra simple setup I mentioned - one wired device only for setup, Asus defaults? If that works we can start adding the rest of your setup until it fails.
Welcome To SNBForums
SNBForums is a community for anyone who wants to learn about or discuss the latest in wireless routers, network storage and the ins and outs of building and maintaining a small network.
If you'd like to post a question, simply register and have at it!
While you're at it, please check out SmallNetBuilder for product reviews and our famous Router Charts, Ranker and plenty more!