Don't know how it is elsewhere, but here in Quebec, they aren't asking businesses to shut down - they are asking people to stay home, and work remotely, unless you are an essential service (food/pharmacy/etc...)
In my case it's almost business as usual since I was already working from home, except I no longer go on service calls. I spent the last week helping my customers get set up for remote work: configuring employee's VPNs, implementing other types of remote access based on the customer's specific needs (FTP, web access, TeamViewer/LogMeIn, OpenVPN, etc...). I also migrated a customer from his on premises Kerio Connect mail server to Office 365 as they don't trust their server to stay up unattended for three weeks (they rent office space in a business center, so things can get iffy). That migration was already planned for April, we just rushed it out over the course of last week as they just started to work remotely.
This has probably been my busiest week since the start of the year, and I expect the next couple of days to still be the same. Got multiple VPN clients to setup, finalize that O365 migration, plus my end of the month invoicing to complete as I'm falling behind due to my workload...
We IT folks might not be the heroes that the people working in the health care or food supply chain are, but we do carry a fairly important role right now, helping limit the damage that this enforced quarantine will have on almost every small businesses. By keeping them partly operating through this, they can still provide some of their usual services. A lot of my customers are non-profit organizations, so these do not depend on short term incomes like most businesses do. For these, the backlash may possibly be in the aftermath, as subventions may dry out in the next fiscal year
At this time, I'm quite satisfied with how the Quebec government has been handling this. They started to act fairly early, going progressively with stricter measures, keeping us well informed along the way. And they manage to still convey a fairly positive message in their daily media sessions through all the bad news. Today for instance, they admitted that the current rate of infection is a bit flatter than what their initial projections were, indicating that so far, their measures are having a positive impact. It might become more visible in the coming days, since it will now be about two weeks since they started implementing those measures, and there's typically a 7-12 days delay between a measure and it's measurable impact (as you have to take into account the incubation time for any new infection).
Ultimately, I think we will eventually talk about 2020 like our great grand-parents talked about the Great Depression, or our grand-parents about WWII (for those who has the misfortune of living in Europe/Asia during that time). The kind of once-in-a-lifetime disaster that will forever mark your life.