Divader
Occasional Visitor
I'm struggling to find the root cause of home network issues that keep plaguing me ever increasingly. Not 100% sure but I think it was roughly around the time I went from stock to Merlin firmware in Jun 2020 that my issues began to arise. Also over this time I've gradually added a few more devices to the network and altered my usage a bit. The router has been in constant use for 4+ years.
My specs:
My typical uses:
The problems:
Things I've tried:
Things I'm thinking of trying:
Additional misc info:
I'm wondering if anyone has had a similar experience and has any thoughts or suggestions. Cheers for reading.
My specs:
- Virgin Media cable internet - 350 Mbps down/30 Mbps Up (speed tests can be up to 380 down/36 up)
- Virgin Media Hub 3 in modem mode.
- Asus RT-AC5300 as sole router and wi-fi AP for the network.
- A minimum of 7 wired and 6 wi-fi devices of assorted types connected 24/7. Up to 10 wired and 13 wi-fi devices connected occasionally.
- Brick and stone 3 bedroom house.
My typical uses:
- Since forever ago: surfing, streaming, gaming, heavy torrenting, running the Open VPN server on the Asus router, NAS with large media library and various server plug-ins running - no issues with any of these.
- Since 2020: also home working - wi-fi in home office seemed to work at first but became so bad that tethering to mobile phone is better.
- Since 2021: also various types of crypto mining, enabling the guest network for 1 additional home working user + new IoT device.
The problems:
- About a year ago my wi-fi devices started having a harder time staying connected and maintaining decent fast connections, even right next to the AP. Performance seems OK for a few minutes after a router reboot then suddenly deteriorates again. Wi-fi connectivity has since become more stable but speed and range still doesn't seem as good as before and I was never able to pin down why. I suspected new neighbours enabling additional wi-fi networks - maybe me messing with the channel and band settings helped but can't remember. The router 'Site Survey' tab currently shows 6 SSIDs in range all with sub 25% signal strength.
- Over the last few weeks now even my wired clients have been experiencing abysmal internet performance e.g. youtube & other streaming constantly buffering when it never did before.
- Webpages sometimes loading at dial-up like speeds - particularly youtube thumbnails and google streetview.
- Ookla Speedtest results randomly only 10% as high as they should be on the 1st try, then immediately going full speed on the 2nd try.
- 1%-15% stale shares for ETH mining which can often be caused by poor connection - wireless rigs have lion's share of the stales although wired not immune.
- Both wired and wireless clients being unable to see other wireless devices on the local network (same SSID and 2.4 GHz band) - no issues with wired to wired devices. Rebooting the router will fix this for a short time.
Things I've tried:
- Factory reset after installing Merlin 384.17_0 last Jun
- Upgraded to Merlin 384.19_0 in December 2020
- Upgraded to Merlin 386.2_2 in April 2021
- Upgraded to Merlin 386.2_6 in Jun 2021 (today)
- Enabling and disabling Smart Connect (currently disabled)
- Disabling QoS
- Disabling Traffic Analyzer - Statistic
- Disabling AiProtection
- Disabling Apps analysis
- Disabling UPnP
- Enabling Jumbo Frame
- NAT Acceleration set to auto
- Channel Bandwidth set to 20/40 MHz
- Control and Extension Channel set to Auto
- Possibly some other things I'm forgetting right now.
Things I'm thinking of trying:
- Re-installing the stock firmware - seemingly the evidence points to doing this but everyone else seems to agree that Merlin is the superior firmware. Plus it's such a hassle re-configuring everything again.
- Purchasing additional superior wi-fi routers and give Asus mesh a try or just replace the Asus device entirely. Not really in the budget at the moment though.
- Checking to see if my ISP has problems on their end. I'd rather try other things 1st since dealing with their customer service is such a pain in the arse!
- Checking to see if my ISP maybe changed something which requires me to edit settings on the 'WAN>Internet Connection' Asus router settings page. It's currently default because that always worked fine before.
Additional misc info:
- Router temps seem to stay at a fairly constant 2.4GHz: 49 °C, 5GHz: 53 °C, CPU: 72 °C. Not sure how big a deal that is.
- Router CPU usage seems to stay under 10% most of the time with 1 core hovering around 20% for sustained periods.
- Router RAM usage seems to stay under 50%
I'm wondering if anyone has had a similar experience and has any thoughts or suggestions. Cheers for reading.