Reboot fails (RT-AC3200)

[Enrique Saiz]

Hello,

I have random fails when i reboot my RT-AC3200 (the fail does not occur always that i reboot the router).
I have this problem since i bought the router and i configured it.
Description of the issue:
Sometimes, when i reboot the router, i see that i can not to reach some websites. For example, from my iphone i can reach to Youtube but Whatsapp can not connect.
When the issue occur, i can access to the router through the GUI in the local network but not by DDNS.
To solve this problem i need to reboot (through the GUI) the router, one o two times more.

Logs when the issue occur:
............
............
May 13 02:19:16 watchdog: start ddns.
May 13 02:19:16 rc_service: watchdog 534:notify_rc start_ddns
May 13 02:19:16 ddns update: ez-ipupdate: starting...
May 13 02:20:01 ddns update: error connecting to nwsrv-ns1.asus.com:80
May 13 02:20:01 ddns update: asusddns_update: 1
May 13 02:20:16 watchdog:start ddns.
............
............


At the moment i use Asus Merlin firmware 380.65_4

Is there any way to solve this problem?

Thanks in advance.

 

[Enrique Saiz]

Hello,

I attach a .txt with all logs reported when the issue occurs.
The following is part of the .txt:

Aug 1 02:01:32 kernel: * Make sure sizeof(struct sw_struct)=160 is consistent
Aug 1 02:01:33 kernel: sizeof forward param = 160
Aug 1 02:01:34 ntp: start NTP update
Aug 1 02:01:36 rc_service: ip-up 776:notify_rc start_firewall
Aug 1 02:01:37 miniupnpd[1157]: shutting down MiniUPnPd
Aug 1 02:01:37 start_nat_rules: apply the nat_rules(/tmp/nat_rules_0_ppp0_vlan6)!
Aug 1 02:01:37 ntp: start NTP update
Aug 1 02:01:38 miniupnpd[1266]: HTTP listening on port 59824
Aug 1 02:01:38 miniupnpd[1266]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 1 02:01:40 ntp: start NTP update
Aug 1 02:01:44 ntp: start NTP update
Aug 1 02:01:47 ntp: start NTP update
Aug 1 02:01:50 ntp: start NTP update
Aug 1 02:01:53 ntp: start NTP update
May 13 02:12:05 rc_service: ntp 1164:notify_rc restart_upnp
May 13 02:12:05 miniupnpd[1266]: shutting down MiniUPnPd
May 13 02:12:05 miniupnpd[1278]: HTTP listening on port 47657
May 13 02:12:05 miniupnpd[1278]: Listening for NAT-PMP/PCP traffic on port 5351
May 13 02:12:06 rc_service: ntp 1164:notify_rc restart_diskmon
May 13 02:12:06 disk_monitor: Finish
May 13 02:12:07 disk monitor: be idle
May 13 02:12:07 watchdog: start ddns.
May 13 02:12:07 rc_service: watchdog 534:notify_rc start_ddns
May 13 02:12:07 ddns update: ez-ipupdate: starting...
May 13 02:12:13 crond[531]: time disparity of 937451 minutes detected
May 13 02:12:52 ddns update: error connecting to nwsrv-ns1.asus.com:80
May 13 02:12:52 ddns update: asusddns_update: 1
May 13 02:13:15 watchdog: start ddns.
May 13 02:13:15 rc_service: watchdog 534:notify_rc start_ddns
May 13 02:13:15 ddns update: ez-ipupdate: starting...
May 13 02:14:00 ddns update: error connecting to nwsrv-ns1.asus.com:80
May 13 02:14:00 ddns update: asusddns_update: 1
May 13 02:14:16 watchdog: start ddns.
May 13 02:14:16 rc_service: watchdog 534:notify_rc start_ddns
May 13 02:14:16 ddns update: ez-ipupdate: starting...
May 13 02:15:01 ddns update: error connecting to nwsrv-ns1.asus.com:80
May 13 02:15:01 ddns update: asusddns_update: 1
May 13 02:15:16 watchdog: start ddns.
May 13 02:15:16 rc_service: watchdog 534:notify_rc start_ddns
May 13 02:15:16 ddns update: ez-ipupdate: starting...
May 13 02:16:01 ddns update: error connecting to nwsrv-ns1.asus.com:80

 

[Enrique Saiz]

Hello,

Today, i have tried to reboot the router and i had the same error with the same logs that i had put above.
The sequence of the test is the following:
Router working fine - first reboot (ddns error) - second reboot (ddns error) - third reboot (router start working fine again, after three reboots)

Someone know how to solve this bug?

Thanks in advance.

 

[Enrique Saiz]

Someone with the same problem?
Can someone help me, please?