Router bricked

[BeachGuy]

Up and running v3004.388.8_2_rog. So far so good.

 

[Tech9]

So far so good.

Give it some time...

 

[FourthandShort]

Yup, it took about 2 weeks round trip but worth it. I was expecting refurb too.

Any idea how you had them RMA the unit? I am struggling with their support and it’s been almost a week since I submitted the case. They have reached out via email but don’t respond when I reply. Wasn’t sure if I needed to go through their chat support again.

 

[BeachGuy]

I had registered the unit when I bought it so when I called they had a record of it. They asked me to do a hard reset and I told them I had done that 100 times. They emailed me FedEx shipping (free) and I sent it. Florida to California so it took a while. It updates status on their RMA page. If you have questions I would definitely call/chat. They were real helpful to me.

 

[jerry6]

I had registered the unit when I bought it so when I called they had a record of it. They asked me to do a hard reset and I told them I had done that 100 times. They emailed me FedEx shipping (free) and I sent it. Florida to California so it took a while. It updates status on their RMA page. If you have questions I would definitely call/chat. They were real helpful to me.

right they asked me for the invoice as i never registered the router once i sent a copy of invoice they were quick to send the new router lucky i bought at amazon so invoice was easy to get

 

[BeachGuy]

I always register all electronics as soon as I get them. I like Amazon for that too.