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RT-AC68U Web Interface Woes

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Kantankerus

New Around Here
RT-AC68U Web Interface Woes [SOLVED]

Greetings SNB Community,

I recently committed to an Asus RT-AC68U purchase for my home network. I was a toss up between it and the Netgear R7000. The tip over in my case was actually this community, which I found during my research on the two. It seems like there is a larger community for the Asus devices here and community support always carries some weight in my decisions.

It's up and running without much fuss except for one major issue...the web interface is spotty as hell. It takes me 3-4 attempts to get the home page to render in any of the 3 browsers I tried it in (Firefox, Chrome and IE) and I have yet to be able to click on the Guest Network link and get that page to render.

I have nothing attached to it other than the cable modem in the WAN port and a single LAN port connection to an 8-port gigabit switch. I am connecting to the web interface via wireless connection on a laptop. On same laptop I am able to stream Netflix via the connection with no issue. Through the switch connected I am also able to stream Netflix/Hulu via my PS3 with no issue. So, it's definitely routing traffic and at full speed...it's just the web interface that seems glitchy.

I'm at work at the moment and don't have the firmware revision it shipped with.

I checked through the forums for this issue in previous discussions, found some threads but nothing that seemed to exactly line up.

Is this a known issue with certain firmware revisions/factory settings?

Any direction would be greatly appreciated.
 
Last edited:
This is a common issue with some specific security softwares (Eset NOD32 being one of those well known to cause this issue). You might want to whitelist the router's IP in its filtering services (search the forums for the details, I don't remember the name of the actual setting).
 
And the community based decision is already paying dividends. :)

I happen to have none other than ESET NOD32 installed on that laptop.

Problem solved in a single day, my happiness meter just jumped up considerably for the day.

So grateful to be here AND I got a response from a community rock-star to boot.

Thank you RMerlin!
 

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