Dr Octopus
New Around Here
I am having issues with my RT-N66U dropping 2.4ghz connections (yellow exclamation point on Wifi signal in windows). I have full signal strength and I am only 10 feet from the router through one wall. I am losing connection several times a day.
I believe have ruled out an ISP internet connectivity issue. Disconnecting from the wireless network and then reconnecting results in the connection coming back immediately. A problem with ISP connectivity would not be resolved by doing this.
I am not 100% sure but it seems like it doesn't drop all connections at the same time but I have confirmed that at least one other computer on the network is having the same problem.
System uptime on the router is several days so the router itself is not restarting.
QOS is turned on.
I have tried changing various settings and then monitoring the connection to see if this resolves the issue.
I have tried the follow steps:
Router is only about a month old. I have considered using a third party firmware but I am worried that it may void the warranty.
Asus phone support was totally useless telling me its an ISP problem or channel problem.
Any suggestions would be really helpful. Thanks
I believe have ruled out an ISP internet connectivity issue. Disconnecting from the wireless network and then reconnecting results in the connection coming back immediately. A problem with ISP connectivity would not be resolved by doing this.
I am not 100% sure but it seems like it doesn't drop all connections at the same time but I have confirmed that at least one other computer on the network is having the same problem.
System uptime on the router is several days so the router itself is not restarting.
QOS is turned on.
I have tried changing various settings and then monitoring the connection to see if this resolves the issue.
I have tried the follow steps:
- - Placed router in upright position to maximize airflow and minimize heat. No results
- - Updated router to latest firmware. No results
- - Updated client wireless adapter drivers. No results
- - Disabled 5ghz band radio. (no devices use it anyway) No results
- - Set static channel. Used inSSIDer to identify the channel with the least interference (channel 11). Link score varies between 70-80. No results
- - Set static IP address for devices, thinking it may have been a problem with DHCP assigning new IPs. No results
- - Changed channel bandwidth between 20mhz, 40mhz and 20/40 mhz. No results
- - Adjusted Network Key Rotation Interval from 3600 to 0 and various other intervals. No results
- - Disabled b/g protection. No results
Router is only about a month old. I have considered using a third party firmware but I am worried that it may void the warranty.
Asus phone support was totally useless telling me its an ISP problem or channel problem.
Any suggestions would be really helpful. Thanks