Struggling with Asus ZenWiFi BE30000 aka 3 node BQ16 Pro bundle

[dh4]

I just purchased the 3 pack yesterday. I'm having issues with Sonos and Blink cameras (with OOTB settings). I did set up a separate IoT network as part of the setup instructions asked for. I have tried connected the Blink to both networks (main + IoT), and neither worked. Blink support says it's network congestion and packet loss, but I'm having a hard time believing that given 90% of my devices are working. Any suggestions? I had Eero before with 0 issues but hated the lack of flexibility. I have 60 day return so maybe these will be going back....

 

[garysteel]

I just purchased the 3 pack yesterday. I'm having issues with Sonos and Blink cameras (with OOTB settings). I did set up a separate IoT network as part of the setup instructions asked for. I have tried connected the Blink to both networks (main + IoT), and neither worked. Blink support says it's network congestion and packet loss, but I'm having a hard time believing that given 90% of my devices are working. Any suggestions? I had Eero before with 0 issues but hated the lack of flexibility. I have 60 day return so maybe these will be going back....

I had to disable the wifi7 and then sonos work, I think wifi 7 requires a higher standard than wpa2 and sonos can respond to it...my 2 Sonos moves were dead until I disabled the wifi7 (I didn't create a separate IOT channel as I'd have had to rename all my IOT devices to find the new ssid.

 

[dh4]

Disabling wifi7 did fix the Sonos. Now I'm troubleshooting blink and ring. Ring cameras are not refreshing or seeing the network to join. I wonder long term how we can handle this problem if we want to use WiFi 7? Create a separate network? But ideally your phone is on the same network so you can manage the Sonos system.

 

[garysteel]

YEah was thinking about that...it would still be on the same network just accessing via a different ssid, Its a thought I've not put into practice ...and while i'm still trying to tweak settings for reliability with iphone and ipad (consistent internet connectivity) I thought it I had to end up with another SSID I'd donate my core SSID as the legacy and create a new on for teh modern kit...I hates change and this Wifi 7 is a damn nuasance lol.

 

[Ripshod]

@dh4 do you have WPA2 enabled on your WiFi? I know Ring did have a warning about wpa3 on their site recently.

 

[dh4]

The main network is WPA2/WPA3-Personal and the "IoT" network is WPA2-Personal. I was finally able to get the Ring to connect to the "IoT" network. Interestingly enough, it couldn't even see the main network. I saw my neighbors SSIDs, but not the main. The blink cameras will connect to wifi but I can't connect to any of the cameras from the blink connect module. It's a nightmare.

 

[jzchen]

I have a single BQ16 Pro. Ended up with 3 separate SSIDs, (no IoT network, gave up on that). They are all the same SSID and password: 2.5 and 5 GHz SmartConnected WPA2/WPA3, 6 GHz-1 WPA3 (WiFi 7 toggled OFF), and 6 GHz-2 WPA3 (WiFi 7 toggled ON). So far so good.

 

[workin247365]

The main network is WPA2/WPA3-Personal and the "IoT" network is WPA2-Personal. I was finally able to get the Ring to connect to the "IoT" network. Interestingly enough, it couldn't even see the main network. I saw my neighbors SSIDs, but not the main. The blink cameras will connect to wifi but I can't connect to any of the cameras from the blink connect module. It's a nightmare.

I had the same issue of not being able to see the SSID saw ALL of the neighbors' but not my own. This was the fix and the OP posted a screenshot of this setting:
FWIW, I was able to fix my IoT issue (same as OP had) by only changing one setting. "Modulation Scheme (WiFi 5)" set to "Up to MCS 7 (802.11n)". This setting is located at: {Left Bar} Advanced Settings > Wireless > {top tab} Professional. It is the 8th item from the bottom. Hope this helps someone else prevent the spontaneous acceleration of a brand new router into the nearest solid structure.

As soon as I made that change, all my devices could see my IoT SSID and they have been connected all week. Many of my items are older Kasa smart switches, plugs, and off-brand light bulbs.

 

[dh4]

I applied your setting early on, so it may have helped (I forgot I did, but it's still set)... this could be why it finally saw the "IoT" network... but still can't see the main. I just joined a blink cam 20 ft off the ground 2 mins ago, and still... couldn't see the main .

For anyone with Sonos, here's what worked for me:
1) Disable Wi-Fi 7 on the main network
2) Go to Sonos app, your system devices should appear
3) Re-enable Wi-Fi 7 (if you want / need it)
4) Notice that all Sonos devices get moved to the "IoT" network

@workin247365, interestingly enough I had zero issues with Kasa devices (I have 20+).... The troublesome ones are Blink (still looking into it), Ring stick up cams, and Sonos.

For those with Peloton devices, I also was able to get those easily connected to the "IoT" network, they wouldn't pair with main.

An observation... the "IoT" network isn't a "security" network, it appears to be some logical separation of the main, but all devices can communicate bi-directionally over both. If you want a true "IoT" VLAN, maybe you have to create a separate one or explore applying some settings on the one created on setup.... that's for another day.

 

[Solar Trekker]

Posted a new thread here: https://www.snbforums.com/threads/s...ifi-be30000-aka-3-node-bq16-pro-bundle.92144/

 

[dh4]

@workin247365, did you add your Kasa devices to the IoT network created during setup? I spoke too soon, now my Kasa devices are acting funny and only 1/2 of them turned on this evening. I may go move them all from the main to IoT. I already have the setting you suggested applied to 2.4ghz. Strange it doesn’t work with main…

 

[dh4]

FYI; for those with Kasa devices, this was a helpful how-to to move them to the IoT network: https://community.tp-link.com/us/smart-home/forum/topic/560376

 

[dh4]

Has anyone had packet loss with these devices? I work from home and have noticed extreme packet loss (intermittent… where sites won’t load for minutes). I’m very close to going back to eero.

EDIT: it may not be packet loss. I keep getting ERR_SSL_PROTOCOL_ERROR on a multitude of sites. I went to administration >> policy >> withdraw and it fixed it. Although, I’d prefer to not have to do this. Does anyone have a similar xp?

 

[Solar Trekker]

Has anyone had packet loss with these devices? I work from home and have noticed extreme packet loss (intermittent… where sites won’t load for minutes). I’m very close to going back to eero.

EDIT: it may not be packet loss. I keep getting ERR_SSL_PROTOCOL_ERROR on a multitude of sites. I went to administration >> policy >> withdraw and it fixed it. Although, I’d prefer to not have to do this. Does anyone have a similar xp?

I am having similar issues - random connection issues. It happened a few times today. I was working on a zoom and randomly lost internet on my laptop around 10:48. Turned off wifi and back on and net came back.

Happened again around 11, but Zoom kept working even though nothing else worked (browser, ping, etc) which is doubly odd.

 

[dh4]

My logs look similar to yours. I plugged back in my eero and everything started working flawlessly … (ugh). I am heading back to BestBuy now to replace it. Will see if that yields the same or different results.

 

[srkash]

I have recently purchased the ASUS BE30000 and I found out a few things through my trials with trouble shooting.

1. software update upon set up is the only way to get the latest software update.
2. a lot of the devices are not compatible with WIFI 7. You have segmented your network for LOT devices but wifi 7 must be turned off for the network. You can turn off wifi 7 for your networks and the ASUS mesh will still work great.
3. going to wifi => professional and turning off txBursting will speed up devices. You have to turn it off for each band. Also turning on airtime fairness for each band helps as well.

I have found these changes to work very well.

I have been trying to set up my firewalla as a router and ASUS to work as AP. Reasoning is I prefer the Firewalla security features vs. trendmicro. I have found that when I put ASUS in AP mode the firewalla will only sense maybe half my devices or even less. I am not sure what I am doing wrong. I checked if I have DHCP on but that does not seem to be the issue and now I am wondering if I should not have use AP node and rather selected AI Mesh node (or option three which is used for network extension).

Appreciate any advice.