Traffic Monitor No Data in Daily & Monthly

[Khadanja]

I only see data in Real Time tab and also see in last 24 hours but nothing in Daily or monthly. Tried everything, also tried factory reset without any custom settings. All screen shots below. I might have posted earlier so apologies in advance but this is driving me nuts.
Also the Internet tab in Real-time shows nothing.

 

[ColinTaylor]

There are numerous posts about this already. Review those for possible solutions.

 

[Khadanja]

There are numerous posts about this already. Review those for possible solutions.

I have reviewed all. Where is the traffic monitor data stored?

 

[ColinTaylor]

In the location you specified under Tools - Other Settings.

 

[Khadanja]

In the location you specified under Tools - Other Settings.

Yeah tried changing that too. But if Real Time is working, what does that mean? Does real time and daily/monthly store data differently? Why would only real time work?

 

[ColinTaylor]

Does real time and daily/monthly store data differently?

Yes. Only the daily/monthly data is stored permanently in the file, the other data is only held in memory.

 

[MarkRH]

It creates the data in a file like `tomato_rstats_(numbers & letters).gz` in whatever directory you told it in Tools->Other Settings. Also, make sure you are checking "Create or reset data files: Enable if using a new location" to make it create/re-create the database. You might also want to go into the Network Map -> USB Drive data is stored on and do a Health Scan.

 

[Khadanja]

It creates the data in a file like `tomato_rstats_(numbers & letters).gz` in whatever directory you told it in Tools->Other Settings. Also, make sure you are checking "Create or reset data files: Enable if using a new location" to make it create/re-create the database. You might also want to go into the Network Map -> USB Drive data is stored on and do a Health Scan.

I've tried, RAM, NVRAM and Custom location. Just tried again with custom location & checked create or reset data files...
When I scan the drive, result window shows nothing. is it supposed to show anything?
But then if it was drive issue then why wouln't it show data when RAM or NVRAM selected. I can see that tomato_rstats file just got created. Screen shot attached

 

[Khadanja]

Ok so after few hours I checked the file, time has changed so something is writing to the file but the GUI page doesn't show it.

 

[Jeffrey Young]

Use this MS Excel script to load the rstat file and see if the data is actually being written. That way you will know if it is an rstat issue or a router/gui issue...

https://www.snbforums.com/threads/ms-excel-script-to-read-tomato-rstat-files.61904/

 

[Khadanja]

Use this MS Excel script to load the rstat file and see if the data is actually being written. That way you will know if it is an rstat issue or a router/gui issue...

https://www.snbforums.com/threads/ms-excel-script-to-read-tomato-rstat-files.61904/

Thanks for the script. My rstat file has date entries but no data. So router is not writing data to rstat! What could be the reason?

 

[Jeffrey Young]

Thanks for the script. My rstat file has date entries but no data. So router is not writing data to rstat! What could be the reason?

What router are you using and what version firmware?

 

[Khadanja]

What router are you using and what version firmware?

RT-AC68U 384.17

 

[Jeffrey Young]

I am really kind of at a loss. I am looking at my 68U now trying to figure out how, and with what parameters rstat gets started with.

In the meantime, look at your tomato_rstat file. The filename will be in the form of "tomato_rstats_<WAN MAC ID>.gz. Look up the MAC ID of your wan port and make sure it matches the filename. That way we can verify rstat is looking at the right port.

Also, you are using your 68U as a router and not as AP or the like? Not sure if rstat works in those modes or not.

 

[Khadanja]

I am really kind of at a loss. I am looking at my 68U now trying to figure out how, and with what parameters rstat gets started with.

In the meantime, look at your tomato_rstat file. The filename will be in the form of "tomato_rstats_<WAN MAC ID>.gz. Look up the MAC ID of your wan port and make sure it matches the filename. That way we can verify rstat is looking at the right port.

Also, you are using your 68U as a router and not as AP or the like? Not sure if rstat works in those modes or not.

Using as AP and it used to work some time ago. Yeah MAC ID on file matches the MAC ID of eth0.
Does it depend on anything else being turned on? QOS or per IP monitoring?

 

[Jeffrey Young]

Also just to cover off all the basis, in the GUI->Tools->Other Settings, under traffic monitoring, what do you have for a save frequency.

 

[Khadanja]

Also just to cover off all the basis, in the GUI->Tools->Other Settings, under traffic monitoring, what do you have for a save frequency.

 

[ColinTaylor]

Using as AP and it used to work some time ago.

I'm pretty certain it doesn't work in AP mode (which is why your pictures only show data for wireless not internet). The rstats file records the volume of data coming in and out of the WAN port, which of course will be zero in AP mode.

 

[Jeffrey Young]

I'm pretty certain it doesn't work in AP mode (which is why your pictures only show data for wireless not internet). The rstats file records the volume of data coming in and out of the WAN port, which of course will be zero in AP mode.

EDIT
That was my thought train as well.

 

[Khadanja]

Sorry @ColinTaylor @Jeffrey Young my fault, not sure why I wrote AP. I'm using it in Wireless router mode / AiMesh Router mode (Default).