GT-AX6000 Firmware issue

[MNDan]

Hi - I've got an Asus GT-AX6000 manufactured in 2022 that I can't get to update the firmware. The version it's always on is 3.0.0.4.388_23012-g1166fba.

I've tried all of the recommendations here including hard reboot (via WPS + Power cycle) and attempted the use of the Asus Rescue app and also the mini-browser firmware upload. Every method always results in some variation of "Firmware upgrade unsuccessful. This may result from incorrect image or error transmission. Please check the version of firmware and try again."

The strange part is that I bought this router in July of 2022 (and yes, I'm out of my warranty period), yet the firmware that it is stuck on was released in April of 2023 as near as I can tell. I thought maybe the earlier versions of this router had slightly different hardware that can't be updated past 3.0.0.4.388_23012, but the console always tells me that firmware 3.0.0.6.102_21514-g9affda2 is available for update, but the update always fails.

I've also tried installing slightly newer firmware than the 388_23012 release as well as different versions of the Asuswrt-Merlin firmwares for this router, but that didn't work either.

The router works fine but I'd love to be running the latest firmware. Any ideas?

Thanks - I love this place - such a wealth of info on all things networking!
Dan

 

[gp-se]

Release Thread 'ASUS GT-AX6000 Firmware version 3.0.0.6.102_34810 (2024/11/11)'

Nov 11, 2024

ASUS GT-AX6000 Firmware version 3.0.0.6.102_34810 (2024/11/11)

Bug Fixes and Enhancements:
1. Strengthened input validation and data processing workflows to further protect information security.
2. Enhanced AiCloud password protection mechanisms, safeguarding against unauthorized access attempts.
3. Enhanced device security through improved buffer handling in connection features.
4. Refined data handling processes, ensuring secure and accurate information management.
5. Enhanced file access control mechanisms, promoting a more secure operating environment.
6. Strengthened certificate...

• VANT
• Replies: 33
• Forum: ASUSWRT - Official

• 

There is a link in that thread for the current firmware. Download, extract then use the web GUI to choose the extracted file to install.

 

[bbunge]

Hi - I've got an Asus GT-AX6000 manufactured in 2022 that I can't get to update the firmware. The version it's always on is 3.0.0.4.388_23012-g1166fba.

I've tried all of the recommendations here including hard reboot (via WPS + Power cycle) and attempted the use of the Asus Rescue app and also the mini-browser firmware upload. Every method always results in some variation of "Firmware upgrade unsuccessful. This may result from incorrect image or error transmission. Please check the version of firmware and try again."

The strange part is that I bought this router in July of 2022 (and yes, I'm out of my warranty period), yet the firmware that it is stuck on was released in April of 2023 as near as I can tell. I thought maybe the earlier versions of this router had slightly different hardware that can't be updated past 3.0.0.4.388_23012, but the console always tells me that firmware 3.0.0.6.102_21514-g9affda2 is available for update, but the update always fails.

I've also tried installing slightly newer firmware than the 388_23012 release as well as different versions of the Asuswrt-Merlin firmwares for this router, but that didn't work either.

The router works fine but I'd love to be running the latest firmware. Any ideas?

Thanks - I love this place - such a wealth of info on all things networking!
Dan

It seems that you have done your homework and tried the usual steps. A quick review is in order..
Remove any USB drives.
Reboot the router
Do a reset with initialize from the router GUI. You should get a prompt when setting up the router to upgrade the firmware.
Do a hard Factory Reset: Power off the router. While pressing the WPS button turn the power on and keep holding the WPS button. When the power light goes off turn the power switch off and release the WPS button. Power back on and manually configure the router. Do not use a saved config file!

If nothing works I would contact Asus support even though the router is out of warranty. You have had the issue for some time and you should be firm with them in asking for help.