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Deleted member 22229
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There seems to have been a problem with some routers (Linksys) that if you disable WPS in software... well, it's still on. I hope/reckon this is not the case here.
http://arstechnica.com/business/2012/01/hands-on-hacking-wifi-protected-setup-with-reaver/
That website post is over three years old and i would hope by now Linksys has patched it. That said he should try and connect and see if it's successful.