EnGenius ESR9850

[shiftyrobot]

Enable UPnP on the router and try again.

I never turned it off. I need to for some media related stuff I run on the network.

 

[shiftyrobot]

would this router be good for wired gaming??

I was using mine exclusively as a wired router initially. Performance was great. I do notice that I've had to reset my network connection a couple times since I enabled wireless at the same time.

 

[tipstir]

I never turned it off. I need to for some media related stuff I run on the network.

VPN and HNE has issues. Firmware 1.10 has bug where the Real-time Monitor doesn't trigger on any more. It was available from the first firmware to 1.09. There are other bugs but for gaming, P2P and surfing as wired router it's okay. You can use it as wireless router but be warned don't mix it with other AP brands.

 

[Az Syndicate]

DNS issue

First post with new account. I had another post with QOS questions with an un-registered account.

I am having a small issue with DNS I believe.
Background - upgraded from a Dlink 655. Have 9850 running 1.1.0 off website. When I ping windows PC's on my network, they return with the WAN IP of my modem.

example ping pc-1 from Laptop-1. Returns xxx.215.225.9 wich is my WAN IP. If i ping Laptop-1 from pc-1 it returns same address.
On router on System -> LAN tab I have DNS options as First DNS server is DNS relay with router LAN IP listed. second is a google DNS 8.8.8.8

 

[tipstir]

First post with new account. I had another post with QOS questions with an un-registered account.

I am having a small issue with DNS I believe.
Background - upgraded from a Dlink 655. Have 9850 running 1.1.0 off website. When I ping windows PC's on my network, they return with the WAN IP of my modem.

example ping pc-1 from Laptop-1. Returns xxx.215.225.9 wich is my WAN IP. If i ping Laptop-1 from pc-1 it returns same address.
On router on System -> LAN tab I have DNS options as First DNS server is DNS relay with router LAN IP listed. second is a google DNS 8.8.8.8

Wow! That's not very good security to have the Modem WAN IP Address being shown in ping (DoS) WAN port is the security with router.

 

[tipstir]

ESR-9850 Test model diagram

This is how it would be with triple ESR-9850 on my network

 

[jemz0r]

First post with new account. I had another post with QOS questions with an un-registered account.

I am having a small issue with DNS I believe.
Background - upgraded from a Dlink 655. Have 9850 running 1.1.0 off website. When I ping windows PC's on my network, they return with the WAN IP of my modem.

example ping pc-1 from Laptop-1. Returns xxx.215.225.9 wich is my WAN IP. If i ping Laptop-1 from pc-1 it returns same address.
On router on System -> LAN tab I have DNS options as First DNS server is DNS relay with router LAN IP listed. second is a google DNS 8.8.8.8

Cable modem or router?
Both PCs are connected to the ESR9850?
Disable DNS relay

 

[tipstir]

Cable modem or router?
Both PCs are connected to the ESR9850?
Disable DNS relay

EnGenius is aware of the issue. I don't think on DHCP you should disable DNS relay cause other issues. If you want to use the ESR-9850 as hardwired AP then it's okay to disable the DNS Relay.

 

[Az Syndicate]

I have DDNS set to disable. I have also removed DNS relay under the LAN tab. I set it to use my ISP's DNS and secondary is set to the google DNS of 8.8.8.8 I still have this issue.

This bug is becoming very frustrating as it is breaking my local network.


The question was asked if the WAN IP is returning my modem or my router WAN. I believe it to be the IP of the ROUTER WAN interface.


Tipster - I hope you are referring to this bug that EnGenius when you said they were aware of this issue.

 

[saturation]

This is how it would be with triple ESR-9850 on my network

Thanks. All review posts are moderated. Your review is up now.

I've been away, just following up on developments, and see tipstir has been really putting the 9850 through the torture tests.

Great job, I wish I had gotten this now instead of my 7750

I see Tim has the 7750 review developing, its holding its own, but less a huge standout among competitors as the 9850.

 

[tipstir]

I have DDNS set to disable. I have also removed DNS relay under the LAN tab. I set it to use my ISP's DNS and secondary is set to the google DNS of 8.8.8.8 I still have this issue.

This bug is becoming very frustrating as it is breaking my local network.


The question was asked if the WAN IP is returning my modem or my router WAN. I believe it to be the IP of the ROUTER WAN interface.


Tipster - I hope you are referring to this bug that EnGenius when you said they were aware of this issue.

Well yes, everything I've encountered and what you have posted. I've let them know. Forget about the support I go directly to them. Feedback hasn't been of any help so far VPN issue a major one here. Using firmware 1.09 does turn disable features back on. 1.10 is buggy! I don't like the two part firmware update though. I wish DD-WRT mastermind would work on this router for a DD-WRT firmware. Would be good to save these routers. I still have both of them. Kinda hard to part with network gear.

 

[tipstir]

I've been away, just following up on developments, and see tipstir has been really putting the 9850 through the torture tests.

Great job, I wish I had gotten this now instead of my 7750

I see Tim has the 7750 review developing, its holding its own, but less a huge standout among competitors as the 9850.

EnGenius pushing the 9855G now told me I should get that. But wait, what am I suppose to do with the 2x 9850? Just use firmware 1.09 on it? I would like routers to perform as they should. Word is on the how fast they are in routing speed. Wireless drops off to much? I'll have to test them again after MS UD7 again.

 

[Az Syndicate]

This ping issue is a show stopper for me. I don't understand how this was not found out during testing.

I hope they are planning on updating FW for this router even with the 9855 coming out. I am tempted to send this back and get the 9855 in its place.

 

[tipstir]

This ping issue is a show stopper for me. I don't understand how this was not found out during testing.

I hope they are planning on updating FW for this router even with the 9855 coming out. I am tempted to send this back and get the 9855 in its place.

If you can send it back and get the 9855G. Or you do want to try using firmware 1.09? I'll just keep the two for now. Was a pain-in-the-neck to get them both.

 

[jemz0r]

This ping issue is a show stopper for me. I don't understand how this was not found out during testing.

I hope they are planning on updating FW for this router even with the 9855 coming out. I am tempted to send this back and get the 9855 in its place.

I find it really weird that this situation is happening with you.
Something as major like this would definitely not pass any company's internal testing.

Is your cable modem also a router?
Both your PCs are connected using wired connection to the ESR9850, and are set to DHCP clients?

 

[jemz0r]

Using firmware 1.09 does turn disable features back on. 1.10 is buggy!

According to Senao, all they changed was the default settings so that the Hardware NAT engine is enabled by default. This is so that the user gets the best performance without any configuration.

What features are disabled in 1.10?

 

[Unregistered]

Well yes, everything I've encountered and what you have posted. I've let them know. Forget about the support I go directly to them. Feedback hasn't been of any help so far VPN issue a major one here.

Which person have you been in contact with at EnGenius? I also have some issues I want to discuss.

 

[Az Syndicate]

Is your cable modem also a router?
Both your PCs are connected using wired connection to the ESR9850, and are set to DHCP clients?

Good questions. My cable modem is a new Motorola SB6120 Docsis 3.0. I do not believe it is also a router. I think this has to be the router as I did not have this problem before I moved from dlink 655 to this EnGenius 9850. Also the fact that I am getting the IP on the WAN side of the router leads me to think the problem has to be in the router.

Both my PC's are using ethernet lines into a gig switch that uplinks back to the Engenius router LAN ports. They do in fact use DHCP. One of the PC's has a reserved mac address in the router so that it always gets same IP.

 

[jemz0r]

Good questions. My cable modem is a new Motorola SB6120 Docsis 3.0. I do not believe it is also a router. I think this has to be the router as I did not have this problem before I moved from dlink 655 to this EnGenius 9850. Also the fact that I am getting the IP on the WAN side of the router leads me to think the problem has to be in the router.

Both my PC's are using ethernet lines into a gig switch that uplinks back to the Engenius router LAN ports. They do in fact use DHCP. One of the PC's has a reserved mac address in the router so that it always gets same IP.

What IP addresses do your PCs get from the ESR9850?

What happens when you type in ping 192.168.1.xx?
Does that work?

 

[tipstir]

According to Senao, all they changed was the default settings so that the Hardware NAT engine is enabled by default. This is so that the user gets the best performance without any configuration.

What features are disabled in 1.10?

Do you have this router?
Monitor gone off the list. It was there in 1.09.