Hi thanks Merlin Big help Virgin Being Assholes and Now awaiting Engineer Due to Problem with new hubThe problem is with your Internet connection and has nothing to do with the router. That line indicates that either you are double NATted, or that your modem just rebooted, and your ISP still hasn't allocated a WAN IP to it. That IP you just got is what you typically get from a cablemodem that hasn't established a WAN connection upstream yet.